Application Support Change Manager

A newly created exciting opportunity to join our Investment Application Support Team as a Change Lead. This is a permanent opportunity based in our London office (hybrid working).

Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.

Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.

To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page here.   

As the Change Lead within the Investments Application Support team, you will play a pivotal role in driving and coordinating change initiatives across a range of projects, IT4IT programmes, and small-to-medium enhancements delivered through TAP (Technology Assurance Process) . Your primary focus will be on safeguarding and enhancing the stability of our day-to-day operations (BAU), ensuring seamless continuity as we evolve our systems and processes.
 

Acting as a vital link between Investments Application Support, Change, Delivery, and the Pensions Investment Management (PIM) Business, you will oversee the prioritisation, governance, and safe delivery of all change activities. Your work will ensure that changes are implemented efficiently, with clear operational accountability at every stage.
 

In this role, you will be instrumental in elevating service quality, resilience, and automation. Your efforts will empower the Pensions Investment Management Business to operate securely and effectively, ultimately supporting the best outcomes for our members.

We are seeking an accomplished change professional to join our Investments Application Support team, focusing on the safe and effective delivery of change across our investment technology landscape. You will thrive in a collaborative, forward-thinking environment, bringing with you a proven track record of leading change initiatives within application support and data domains, particularly in investment or financial services settings.

You will combine a robust technical background with hands-on change management expertise, demonstrating confidence with technologies such as SQL Server, Windows Server, Microsoft Fabric and Microsoft Azure. Familiarity with scripting languages including PowerShell and Python will set you apart, as will experience working with Investment Order Management and Data Platforms and interaction with Market Data providers.

The ideal candidate will be energised by the prospect of shaping and optimising how we deliver change, ensuring seamless system evolution without compromising day-to-day operational stability. Your technical insight, combined with a practical and collaborative approach, will empower you to drive enhancements that support the Pensions Investment Management business and deliver tangible value for our members.

This is a unique role, where you will have the autonomy and influence to bring a new lease of energy and direction to the business, building on what we currently have with a vision for continuous improvement. You will have the ability to visualise, articulate and solve complex problems and concepts applying logical thinking. Your communication style will be open, measured, whilst being considerate of the audience. You will build credible relationships based on trust, commitment and value adding output, operating at all times in a way that is agile, focused and purpose led.

Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of ‘fair challenge’, align to the best interests of our members. 

• A competitive salary (depending on experience)

• 28 days annual leave plus bank holidays

• Generous annual bonus plan

• We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay

•  4x Life Assurance cover

• Private Medical Insurance

• Employee assistance programme

• Health cash plan

• Eye care vouchers

• Flu vaccination

• We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave

• Buy and sell holidays

• Give as you earn scheme

• Paid volunteering days

• Flexible half days leave

• Electric vehicle leasing

• Cycle to work scheme

Please apply for the apply button or visit Careers Page by 5pm on 24th March 2026.

Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life