Railpen Logo

Railpen

Application Support Analyst

Posted 2 Days Ago
Be an Early Applicant
In-Office
London, Greater London, England, GBR
Mid level
In-Office
London, Greater London, England, GBR
Mid level
The Application Support Analyst ensures reliable investment data and application stability, supports investment processes, and engages in change projects, leveraging technical skills to identify and resolve issues.
The summary above was generated by AI
Who we are

Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.

Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.

Our values of integrity, community and alignment are the guiding principles that influence our behaviour. These values help us make decisions and shape our interactions with others.

The role

This role is accountable for supporting the investment business and related functions by providing stable applications and making sure investment data is reliable, timely and of excellent quality enabling the investment business to perform their roles to secure members futures. The remaining time will be spent supporting the rest of the investment business processes, applications and change projects.

The person

We are looking for someone with good technical ability, who has previous experience of working in investment management as part of a rapidly changing environment. The successful candidate will have production support experience to meet the varied requirements of our Investment Business. As an ASA, you will encourage the team to build trusted relationships with the business and external partners. You will look to proactively identify support trends and problematic processes and provide solutions to reduce support where possible. Experience of Microsoft SQL Server, Power BI, Python, supporting APIs and PowerShell would be a distinct advantage. Additionally, any knowledge of Windows Server, SFTP and supporting Microsoft Azure workloads would be useful.
 

We are looking for an individual who has a strong work ethic, is self-directed and can take ownership of tasks. The individual will be expected to act exemplary towards colleagues, expressing a positive can-do attitude and seeking to achieve exceptional standards in service delivery. As well as be an effective communicator, who is keen to resolve application and technical problems with the ability to balance priorities and work to deadlines. This role will suit someone who looks to take a collaborate approach to tasks to ensure best solutions and knowledge sharing.

What we can offer youRewarding you
  • A competitive salary

  • 28 days annual leave plus bank holidays

  • Generous annual bonus plan

  • We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay

  • 4x Life Assurance cover

Heath & Wellbeing
  • Employee assistance programme

  • Heath cash plan

  • Eye care vouchers

  • Flu vaccination

Lifestyle
  • We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave

  • Buy and sell holidays

  • Give as you earn scheme

  • Paid volunteering days

  • Flexible half days leave

  • Electric vehicle leasing

  • Cycle to work scheme

Next Steps

Please apply for the apply button or visit Careers Page by 15th April 2026 .

Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life

Top Skills

Azure
Microsoft Sql Server
Power BI
Powershell
Python
Sftp
Windows Server

Railpen London, England Office

7th Floor, 100 Liverpool Street, City of London, , London, United Kingdom, EC2M 2AT

Similar Jobs

10 Hours Ago
In-Office
London, England, GBR
Senior level
Senior level
Fintech • Financial Services
Provide L2/L3 technical support for commodities trading platform; troubleshoot issues, ensure platform stability, and collaborate with teams to resolve incidents. Engage in documentation, deployments, and process improvements.
Top Skills: GrafanaItrs GeneosOpenlinkOraclePythonSolaceSplunkSQLSQL Server
5 Days Ago
In-Office
London, Greater London, England, GBR
Mid level
Mid level
Financial Services
The Application Support Analyst provides technical support for trading and back-office platforms, manages incidents, and collaborates with business and engineering teams to improve operational efficiency.
Top Skills: Fix Messaging ProtocolLinux/UnixMongoDBOraclePostgresPowershellPythonSQLWindows
16 Days Ago
In-Office
Welwyn Garden City, Welwyn Hatfield, Hertfordshire, England, GBR
Mid level
Mid level
Big Data • Information Technology • Other
Provide 3rd-line support and engineering for a Payments Orchestration gateway in AWS: manage incidents, major incident RCA, release/change management, DB maintenance (MariaDB/Aurora/DynamoDB/MySQL), security/crypto, PCI DSS compliance, disaster recovery, 24/7 on-call, documentation, and training of 1st/2nd line teams.
Top Skills: Amazon AuroraAWSCryptoDockerDynamoDBIstioJavaKubernetesLinuxMariadbMySQLPayment OrchestrationPayments SwitchesPci DssSQL

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account