Mō te tūranga | About the Role
Westpac makes millions of automated credit decisions for our customers each year, whether it is a decision to approve a home loan lending application, authorise credit card transactions or identify and contact customers who are financially struggling. The Credit Decision Analytics (CDA) Team is responsible for automating and analytically optimising all of these decisions. We are a team of analytics specialists who prototype, design, build, implement and manage automated decision processes (strategies) to deliver Westpac’s’ strategic growth and digital objectives, manage risk appetite and enhance customer experience.
Reporting to the CDA Manager, the Analyst will:
Wrangle large amounts of complex data.
Collaborate within Risk Management and with cross functional product squads to deliver customer-centric lending solutions.
Prototype new analytical techniques, data sources, decision strategies and software solutions to validate potential business and/or customer benefits.
Develop, implement and monitor decision strategy changes within Westpac’s strategic new decisioning platform.
Present purposeful, relevant and actionable insights to broader Risk Management and business stakeholders.
Undertake ad-hoc data analysis as and when required to support strategy management decisions.
Nā tāu rourou | What will you bring?
2+ years’ experience in a customer focused analytics role
Experience with quantitative analysis, data mining and data manipulation.
Strong ability in coding languages such as SQL / SAS or equivalent languages such as R and Python.
Experience with reporting and data visualization tools such PowerBI or Tableau.
Strong interpersonal skills to grow and maintain relationships across the organisation
You are passionate about making a difference for customers.
Degree in a statistical, mathematical, economic, or related field.
Westpac Hei Wāhi Mahi | Working at Westpac
In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:
4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
Additional purchased leave options up to 4 weeks per year
Banking benefits, insurance discounts and superannuation scheme
Growth and development – we provide opportunities for development and promote internal mobility
Recognition - we recognise and reward our star performers
School holiday subsidy - help you balance work and family during school holidays
2 Volunteer days per year
Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
15 March 2026
