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What you will be doing
Role Summary:
As a Technical Product Manager specializing in AI Solutions, this role will be critical in driving the development of generative AI products and solutions within Cencora's finance and risk management operations. This role requires a seasoned product management professional with comprehensive domain expertise in FP&A, procurement, audit, compliance, and risk management who can independently own and drive data insights-focused AI initiatives across our finance portfolio. They will collaborate with cross-functional teams to define product vision, prioritize features, and deliver innovative AI-enabled tools that meet business needs.
The AI Technical Product Manager will own stakeholder engagements and end-to-end solution delivery for our finance AI solutions portfolio. In this role, they will lead product discovery, define and document requirements, manage product development cycles with internal and external vendor resources, engage with stakeholders and users to elicit and document requirements, and oversee and/or execute on testing and support.
The successful candidate will have a deep knowledge of and passion for AI technology, particularly its application in enterprise environments to drive impactful business outcomes. This position requires an experienced product manager who can work independently while collaborating with the broader AI, IT and business stakeholders. This role resides within our Global Data and Technology Services organization (GDATS) as part of the Data, Analytics and AI domain at Cencora.
Primary Duties and Responsibilities:
Experience and Educational Requirements:
Minimum Skills, Knowledge, and Ability Requirements:
Preferred Domain Expertise:
What your background should look like
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requires broad training in fields such as healthcare, information technology, computer science, business administration, or similar vocations generally obtained through completion of a four-year bachelor's degree program. Generally requires a minimum of four (4) years related and progressively responsible experience as a Product Owner or Product Manager. Should understand the basics of business process modeling, software development lifecycle planning, and Agile software development. Experience in Healthcare or Pharmaceutical industry is desirable.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
The noise level in the work environment is generally quiet.
PHYSICAL AND MENTAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. 75% or more time is spent looking directly at a computer. Associate is frequently required to stand, walk (or otherwise be mobile). Ability to deal with stressful situations as they arise.
Schedule
Full time
Role Summary:
As a Technical Product Manager specializing in AI Solutions, this role will be critical in driving the development of generative AI products and solutions within Cencora's finance and risk management operations. This role requires a seasoned product management professional with comprehensive domain expertise in FP&A, procurement, audit, compliance, and risk management who can independently own and drive data insights-focused AI initiatives across our finance portfolio. They will collaborate with cross-functional teams to define product vision, prioritize features, and deliver innovative AI-enabled tools that meet business needs.
The AI Technical Product Manager will own stakeholder engagements and end-to-end solution delivery for our finance AI solutions portfolio. In this role, they will lead product discovery, define and document requirements, manage product development cycles with internal and external vendor resources, engage with stakeholders and users to elicit and document requirements, and oversee and/or execute on testing and support.
The successful candidate will have a deep knowledge of and passion for AI technology, particularly its application in enterprise environments to drive impactful business outcomes. This position requires an experienced product manager who can work independently while collaborating with the broader AI, IT and business stakeholders. This role resides within our Global Data and Technology Services organization (GDATS) as part of the Data, Analytics and AI domain at Cencora.
Primary Duties and Responsibilities:
- Build and maintain strong relationships with business partners and the broader IT organization to deliver impactful AI solutions.
- Conduct analysis and gather insights to identify and prioritize high-value use cases for AI-enabled tools.
- Advise and consult stakeholders on build vs buy decisions, employing a strategic, data-driven approach to decision-making.
- Collaborate with the team to define product goals, align with business priorities, and ensure product roadmaps reflect stakeholder needs.
- Develop detailed product requirements documents (PRDs), write user stories, and create functional specifications to guide the development of AI-driven business solutions.
- Oversee the creation of test plans, perform system integration testing, validate test results, and address any issues during testing phases.
- Work closely with end users to optimize product adoption, provide training, and offer support for prompt engineering and tool usage.
- Create, test, iterate, and publish production-ready prompts for financial operations use cases, ensuring optimal performance and accuracy
- Mentor product specialists and business analysts, with potential to build and lead a team as the portfolio grows
Experience and Educational Requirements:
- Bachelor's degree in Computer Science, Information Systems, Business, Finance, or a related field.
- 7-10 years of relevant product management or related work experience required.
- Demonstrated experience defining and executing on AI products in an enterprise or B2B/B2C product environment.
Minimum Skills, Knowledge, and Ability Requirements:
- Strong leadership and collaboration skills within cross-functional teams.
- Excellent verbal and written communication skills.
- Strong problem-solving and analytical skills, with a passion for exploring the capabilities of AI in enterprise environments.
- Enthusiasm for AI technology and its innovative application in enterprise settings, including a functional understanding of AI language models, APIs, and software tools.
Preferred Domain Expertise:
- 5+ years of hands-on experience in enterprise finance and risk management, including FP&A, procurement, audit, compliance, accounts receivable/payable, or financial reporting
- Familiarity with enterprise finance platforms such as SAP Finance or similar
- Demonstrated success implementing AI/ML solutions, finance context preferred
- Proven expertise in data analytics and insights generation from financial and operational data; Databricks or other data fabric platforms a plus
- Hands-on prompt engineering experience, including creating, testing, and optimizing prompts for production use with focus on data accuracy and insights quality
- Enterprise AI platform experience (Azure OpenAI Services / AI Foundry preferred, but experience with OpenAI, Anthropic, AWS Bedrock, or similar platforms acceptable)
- Understanding of financial regulations, compliance requirements, and risk management frameworks in enterprise environments a plus
What your background should look like
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requires broad training in fields such as healthcare, information technology, computer science, business administration, or similar vocations generally obtained through completion of a four-year bachelor's degree program. Generally requires a minimum of four (4) years related and progressively responsible experience as a Product Owner or Product Manager. Should understand the basics of business process modeling, software development lifecycle planning, and Agile software development. Experience in Healthcare or Pharmaceutical industry is desirable.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
- Ability to communicate at all levels of the organization (directors, managers, engineers, quality assurance analysts, end users, etc...)
- Proven ability to work with and influence cross-functional teams without formal authority
- Ability to self-learn and seek out knowledge to improve understanding of technology solutions
- Excellent verbal and written communication skills, strong attention to detail
- Strong problem solving, planning, analysis, teamwork, and organizational skills
- Confident presentation skills in small and large groups
- Excellent discovery and active listening skills
- Ability to use good judgment in conveying status and problem escalation
- Provides coaching and mentoring to team members
- Must be comfortable working on a team with daily accountability for keeping commitments
- Demonstrated working knowledge of product management and Agile software lifecycle methodologies
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
The noise level in the work environment is generally quiet.
PHYSICAL AND MENTAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. 75% or more time is spent looking directly at a computer. Associate is frequently required to stand, walk (or otherwise be mobile). Ability to deal with stressful situations as they arise.
Schedule
Full time
Cencora Chessington, England Office
Our major business support centre is based in Chessington, Surrey. It can be accessed easily by car with proximity to the M25 and the A3 or with good public transport links. This office features large garden area, well-being room and a multi-faith room.
Cencora Feltham, England Office
Situated adjacent to Heathrow airport, Feltham is a major operational hub in the UK with excellent transport links to London and internationally.
Cencora Woking, England Office
In 2024 we opened our brand-new state-of-the-art offices in Woking’s town centre. A few minutes walk from the main train station, these offices offer a light, modern space to work from just 20 minutes from central London.
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