Agency Manager

Agency Manager
Your Role: Agency Manager
 

The Agency Manager is responsible for leading and managing sales across Global audio including DAX. In this role you will be responsible for developing agency and client relationships and for delivering revenue to maximise sales across your agency patch. You will be a great team player who thrives in a highly fluid, agile environment and delivers excellent customer service with innovative sales solutions. This role demands proactivity, enthusiasm, passion, and an unerring willingness to succeed.

As an Agency Manager at Global, you will:

Key Responsibilities

• Understand the key challenges and issues your customers face and ensure you are helping to provide solutions to these challenges to ensure we are perceived as a key partner  
• Drive the client segmentation process for your agency group  
• Ensure you deliver exceptional customer service and ensure the smooth running of the day-to-day business – this will include forecasting for your business on a three-monthly rolling basis and working closely with the key trading heads to ensure the delivery of weekly targets  
• Coordinate and lead on significant individual client pitches & inspiration sessions  
• Develop influential relationships across your agency customer group  
• To be a Global ambassador and an architect in the shaping of the new Global commercial culture as a fully integrated team   

Think Big: Every day is an opportunity to push boundaries, working across departments to bring fresh ideas to life.

Own It: Take responsibility for projects, becoming a trusted lead for agencies and internal teams.

Keep it Simple: Bring clarity to complex projects through strong organisation, problem-solving and communication.

Better Together: Be part of a collaborative, creative team that supports one another and celebrates success.

What Success Looks Like

In your first few months, you’ll:

• Implement and support the new cross-disciplined agency facing strategy  
• Work with your Head of Agency to deliver key measures of success for the business units for the remainder of the financial year    
• Play a proactive role in the transition and ensure a supportive and open culture   
• A commitment to sharing your unique knowledge & experience with your Business Unit as part of the wider training & development plan  
• Develop a strong working relationship with the Trading and Partnership Managers  
• Support the Head of Agency & DAX BD's in delivering new department processes (i.e. key internal meetings, management of revenue targets and development of an outcome led culture)  
• Have an enthusiastic and can-do attitude in a recovering economy and support the commercial directors in key department initiatives to build a ‘One Global’ culture   

What You'll Need
The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following:

• Knowledge of all Global platforms both traditional and digital  
• Proven ability in successfully delivering agency revenue targets  
• Thorough understanding of the key challenges we face commercially and how we may overcome these  
• Ownership and development of new product launches and initiatives  
• Be a team player  
• Ability to work and successfully adapt to a fast-paced, ever changing environment