Advertising Account Manager

This is not just an in-house agency. This is an in-house agency that, since 2019, have been at the very centre of what the Daily Mail described as the ‘Marketing-led turnaround’ of M&S Food.

With unparalleled scope and scale, the in-house team have created and produced every single advert, photograph, email and piece of editorial content for the brand in the last 5 years. A journey that in 2024 culminated in M&S being recognised as Marketing Week’s Brand of the Year, YouGov’s ‘Best Brand’ and Kantar’s Brand of the Year.

As our Advertising Account Manager, you'll be responsible for supporting the strategy, creation and execution of in-house Food Advertising campaigns and Sponsorship partnerships.

• Working within the M&S Advertising, Media & Sponsorship team, responsible for delivering all advertising and paid media campaigns at M&S Food
• Delivering and owning the end-to-end creation, implementation and measurement of brand advertising and sponsorship campaigns, such as Farm to Foodhall, Health, Christmas & Easter
• Managing internal stakeholders (category marketing, own brand, events marketing, creative production) effectively and efficiently to deliver campaigns that drive overall business growth
• Balancing and aligning short-term tactical campaigns (trade driving) with long-term strategic goals (brand-building)
• Working with Kantar & SystemOne to deliver creative insight to optimise our advertising strategy and execution

• People & leadership skills – the ability to communicate effectively with stakeholders across the business
• Advertising industry knowledge – reviewing competitor activity and keeping up to date on industry initiatives
• Business knowledge – level of commercial awareness to differentiate M&S from competitors
• Project management – the ability to effectively deliver briefing, responses and execution of campaigns on time and within budget
• Retail – the ability to work in a fast-paced environment and work well under pressure

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation

Competitive holiday allowance with the option to buy more

Discretionary bonus schemes linked to your performance and ours

Strong pension and life assurance to help plan for the future

Tailored induction and training to support your development from day one

Exclusive perks and savings through our M&S Choices portal

Market-leading family policies, including parental, adoption and neonatal leave

24/7 wellbeing support, including virtual GP access and mental health services

One paid volunteer day a year to support a cause that matters to you

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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