Administrator

We are looking for a proactive and detail-oriented Administrator to join our team in our Tunbridge Wells office. This is a full-time, office-based role where you will play a key part in ensuring the smooth and efficient handling of administrative tasks.

Joining us means being part of a forward-thinking organisation at the forefront of the logistics industry. You will have the chance to network with key players, develop your expertise, and influence one of the most critical sectors in the UK.

Logistics UK, formerly the Freight Transport Association is one of the biggest business groups in the UK, representing the entire industry with members from the road, rail, sea, and air industries, as well as the buyers of freight services such as retailers and manufacturers whose businesses depend on the efficient movement of goods.

An effective supply chain is vital to Keep Britain Trading, directly impacting over 7 million people employed in making, selling and moving the goods that affect everyone everywhere. With Brexit, technology and other disruptive forces driving changes in the way goods move across borders and through the supply chain, logistics has never been more important to UK PLC.

• Entering data accurately and on time to support daily business operations.
• Meeting strict daily data entry targets, deadlines, and schedule compliance requirements.
• Updating and maintaining CRM systems to ensure accurate customer and internal records.
• Communicating professionally with customers by email and telephone.
• Working with internal departments to ensure smooth information flow and timely task completion.
• Maintaining strong attention to detail and demonstrating solid IT skills, including Microsoft Office.

• Excellent attention to detail and accuracy in all tasks.
• Strong organisational and time‑management skills, with the ability to prioritise effectively.
• Confident using computers, including CRM and database systems.
• Good written and verbal communication skills when dealing with colleagues and customers.
• Able to manage your workload independently, meet deadlines, and solve problems proactively.
• A positive team player who thrives in a fast‑paced environment and supports others when needed.

We value our employees and offer a wide range of benefits recognising that no two employees are the same – everyone has different preferences and needs that change over time.

• 25 days of annual leave plus bank holidays
• Christmas Working Arrangement for extra days off during the festive period
• Health Cash Plan for all employees and Private Medical Insurance for managers
• Employee Assistance Programme and Mental Health First Aiders
• Enhanced Family Leave policy
• Flexible and remote working arrangements
• Two paid days off per year for charity or volunteering work
• Various learning and development opportunities
• Range of pension schemes
• Award scheme to recognise outstanding employees
• Life Assurance Scheme for peace of mind