Administrative Assistant

Job Description:

Administrative Assistant

Location: Cromwell Hospital, Kensington, London, SW5 0TU

Contract type: Permanent

Salary: Up to £35,000 depending on experience + excellent benefits

Hours: 37.5 hours a week - Monday to Friday 9am to 5pm

We make health happen.

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

We’re recruiting an Administrative Assistant to support our Senior Nursing Leadership Team — a pivotal role that ensures smooth operations and helps drive excellence in patient care.

As a key member of our support team, you’ll provide high-quality administrative and clinical assistance to our senior nursing leaders. Your role will be essential in coordinating activities, facilitating collaboration, and keeping everything running like clockwork.

You’ll help us make health happen by:

• Managing diaries – coordinating schedules to ensure availability for cross-departmental meetings and avoiding clashes.
• Supporting meetings – planning and delivering meetings, preparing agendas, taking minutes, generating action plans, and following up on outcomes.
• Overseeing documentation – managing the review and update of policies and documents, ensuring compliance with hospital standards.
• Creating content – producing and editing presentations, policy documents, work instructions, and newsletters with precision and clarity.
• Assisting HR processes – acting as a note taker for interviews, appraisals, disciplinary hearings, and grievances.
• Tracking progress – maintaining action logs and monitoring the completion of tasks and projects.
• Supporting daily operations – helping with departmental management and organisation.
• Handling ad hoc tasks – including filing, data entry, analysis, and research.

Key Skills / Qualifications needed for this role:

• Proven experience in a similar administrative role, supporting complex teams or stakeholders across multiple departments.
• Strong diary management and multitasking skills.
• Confidence in meeting coordination, minute taking, and action tracking.
• A good standard of education, including English and Maths.
• Experience in a healthcare setting (desirable but not essential).

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Support with travel costs via a season ticket loan or cycle2work
• Various other benefits and online discounts
• Free onsite massages as a recognition for your hard work
• Opportunity to participate in our annual awards ceremony

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers, patients and staff are safe.  All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately

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