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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Healthcare is changing. Our innovative products and services enable earlier disease diagnosis, safer treatment, faster recovery, and improved patient outcomes. This is however only a part of the innovation need.
The primary purpose of the role is to ensure all necessary administration tasks completed for Diabetes Care to provide efficient order, dispatch and stock administration for all replacement belt clips, loans and repair cases handled by Product Support.
Responsibilities may include the following and other duties may be assigned:
- Carry out regular stock checks and ensure timely replenishment ordering
- Database cleaning and maintenance, and ad hoc data cleaning tasks
- To send scheduled written communications to new and existing customers in line with defined engagement plans
- Maintain accurate and up-to-date customer accounts, capturing minor changes
- Respond to internal phone or email queries
- Handle inbound overflow calls routed from Product Support during peak demand times
- Handle returning products and booking collections.
- Work hybrid (2 days office)
Required Knowledge and Experience:
- Proven strong administrative and self-organization skills: a starter-finisher with persistence and attention to detail
- Great verbal and written communication
- A demonstrable record of high performance on compliance with defined financial, administrative, and contact handling procedures
- Flexible attitude, comfortable switching between admin tasks and handling overflow calls routed from Product Support
- Competent in using variety of IT systems and programs at the same time (MS Office, SAP, CRM and etc.)
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
