Provides high-volume administrative support for customers and UK sales teams. Responsibilities include ordering and cancelling fuel cards, entering account data, distributing correspondence, handling customer calls and transaction queries, contacting customers, processing post, assisting visitors and deliveries, and scanning documents. Requires strong accuracy, organization, communication, telephone skills, Microsoft Office knowledge, and prior transactional administration experience.
A fantastic opportunity to join our expanding, close knit Administration team in Burnley town centre. Reporting to the Administration Supervisor, the Administration Assistant will provide fast and effective admin support for our customers and sales teams across the UK.
PLEASE NOTE THE VACANCY IS A FTC TO COVER MATERNITY LEAVE, STARTING OCTOBER 2026 AND ENDING JANUARY 2028
Duties & Responsibilities
- Ordering fuel cards for new and existing customers.
- Inputting card and account details onto database system.
- Sending cards out to customers with relevant paperwork.
- Production and distribution of correspondence to customers and colleagues.
- Stopping/cancelling cards and account closures.
- Answering calls and dealing with customer enquiries, including transaction queries.
- Contacting customers regarding cards/transactions.
- Opening post, answering the intercom and dealing with visitors and deliveries as required.
- Scanning paperwork using a Document Management system.
- Any other duties as may be reasonably required.
Requirements
- Previous experience of working in a high transactional Administration function is a requirement for this role
- Good standard of education preferably with a ‘C’ or equivalent in English and Maths.
- Experience working in an office environment preferred.
- Working knowledge of Microsoft Office packages – Word, Outlook and Excel.
- Accuracy and a high attention to detail.
- Good communicator with professional and confident telephone manner.
- Methodical with ability to organise and prioritize.
- Ability to work well individually and as part of a team.
- Motivated and enthusiastic.
Benefits
- Basic salary - £26,782
- 25 days annual leave plus bank holidays.
- An additional day annual leave for your birthday
- Free breakfast
- No shifts, you'll work Monday to Friday 8.45am - 5.15pm and there is an early finish on Fridays (2:45pm) on a rota basis!
- Fun, supportive working environment
- Dress down office
- Pension
- 4 x salary life assurance
- We also offer you lots of additional benefits from our partners at Perkbox
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