Accounts Receivable Specialist

Job Description
Accounts Receivable Specialist
London, UK
Monday to Friday, 9:00 am - 5:30 pm
Hybrid-three days in-office per week and two days work from home
As the world's leading provider of business, legal, tax, and digital brand services, we find ways to help all kinds of organizations run smoother and smarter. Including our own. So, join us as one of our customer service professionals and we'll make sure you have the tools and technology you need to deliver positive outcomes to your clients every time.
As a Global Accounts Receivable Specialist, you will be contacting our customers such as other companies, law firms, etc., to ensure payment of past due invoices. We are looking for someone with 1-2 years of collections experience, preferably in a business to business setting. Our most successful employees are motivated self-starters who are team players that exhibit effective communication skills, strong attention to detail, and a positive attitude.
Some of the things you will be doing:

• Providing excellent customer service to internal and external clients
• Use problem solving skills to resolve customer issues
• Processing and handling incoming customer inquiry calls
• Generate a specified number of outbound calls to customers
• Data entry of client information
• Accurate documentation of collection activities
• Emailing statements to clients
• Educating customers on our services
• Meet monthly targets

What technical skills, experience, and qualifications do you need?

• 1-3 years experience in providing excellent customer service in a collections role
• A passion for finance
• Active listening skills
• Confidence on the phone
• Excellent problem- solving skills
• Strong attention to detail is a must
• Tact and diplomacy in dealing with both customers and co-workers
• Effective written and oral communication skills.
• B2B collections or law firm experience a plus
• Interpersonal skills necessary to interact effectively with customers and employees of all levels within the organization
• Self-motivator while actively participating in a team environment.

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About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.