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All our campaigns are manged through our Supply Side Platform. In this role, you will build and track campaigns in our SSP
Run reports that help advise our commercial decisioning
Provide rapid response to enquiries and requests from customers
Gain expert knowledge and usage of systems, including our Customer Relationship Management (CRM) platform called ‘Connect for Sales’, which underpins commercial activity
Build an expert knowledge of JCDecaux products and services and their benefits
Establish an understanding of the media marketplace and the digital ecosystems within it, e.g. Demand Side Platforms, Supply Side Platforms, Ad servers, Data Management Platforms, etc.
What you'll be doing...
Be a conduit for marketplace vision between insight, agencies and client teams
Liaise effectively with other JCDecaux departments to deliver effective customer service, such as photography, campaign delivery/reconciliation, etc.
Work with other team members to ensure a high level of external service is maintained
Champion a culture and behaviours that deliver collaboration, innovation, creativity and personal accountability across the team
Adopt a feedback culture where we proudly and collectively learn from mistakes
Support the senior Programmatic members in their areas of activity.
A little bit about you...
Communication and interpersonal skills
Confident communication and presentation skills when speaking with all levels
Excellent communication skills, both written and verbal
Ability to build and maintain productive working relationships internally and externally
Motivation
A self-starter with the ability to prioritise to achieve deadlines and maintain client expectations
Adaptable to work independently and collaborate effectively with team members to assist each other, exchange information, and improve standard methodologies
The ability to use your initiative and a confident approach to decision-making
Manages own time effectively
Aptitude and desire to develop an understanding of business, financials, products/services, the market or the needs/challenges of assigned accounts
Proactive and timely delivery of work, collaborating across departments to ensure delivery on commitments
Administrative skills
Strong numeracy skills with exceptional attention to detail
Proficient in all aspects of Microsoft packages with intermediate abilities in Excel
Qualifications and Experience
Previous experience using CRM systems to input data and produce reports would be an advantage
Previous experience in a similar customer-focused or fast-paced environment would be beneficial
Track record of performing as a key contributor within high performing teams
Proven capability to perform effectively under operational pressure and time constraint
Educated to degree level or equivalent experience
A little bit more about us...
- We believe in building a diverse and inclusive culture and positive employee experience.
- We are One Team, more than just ourselves.
- We are customer first, we understand, and help solve our customers’ problems.
- We Test & Learn, we are empowered to learn and grow, unafraid of change.
- We choose to care, we are committed to doing the right thing, the right way.
It’s really important to us that we give as much to our colleagues as they give to us.
Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.
We believe that diversity of thought, experience and background provides the platform for great creativity,
We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
About our recruitment process….
1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.
2. You send in your application to let us know you’re interested.
3. We see your application, get excited, and give you a call.
4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.
5. You’ll begin your journey with us, were excited to support and develop you throughout you career.
