Account Manager

Account Manager - Canning Town at least once a week and travel to customer/client sites

At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7.

Reporting into the Business Development Manager, the Account Manager will be responsible for managing sales information, help the business make data driven decisions and drive sales efficiency across our Asset Management division. This is a hybrid working role with a requirement to travel to our Pirin Court (E16) office at least once as week, as well as weekly travel to other customer sites across the UK.

What you’ll do: 

• Act as the primary point of contact for assigned clients and local authority accounts.   
• Develop and implement account plans, identifying growth opportunities and new work streams.
• Monitor project progress, ensuring milestones and budgets are met.
• Present proposals, updates, and reports to clients and internal stakeholders.
• Contribute to business growth by identifying gaps where maintenance or new projects can be secured.
• Deliver regular insights to the business on sales performance and trend analysis  
• Tracking sales opportunities and conversations rates throughout the sales funnel and analysing the data to provide business insights
• Creating and maintaining documentation on sales processes, and providing training on sales systems and processes for team members        

Who you are:

You’re a confident, relationship-focused Account Manager who thrives in a client-facing role. You’re organised, commercially aware, and able to build and deliver clear account plans. Previous experience in the Rail/Traffic/Highways/Infrastructure or Technology/Telecoms is not essential, but you will bring transferable skills, and a track record of delivering results.

Key Requirements:

• Proven experience in an Account Manager, Client Relationship, or similar customer-facing role
• Excellent communication, and negotiation skills
• Ability to present proposals, updates, or performance reports to senior stakeholders
• Working in a commercially focused environment with revenue or margin responsibility
• Experience within infrastructure, construction, engineering, utilities, or public sector environments (desirable but not essential)
• Flexibility to travel on a weekly basis 

 What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
• Company pension scheme 
• A range of family friendly policies 
• Occupational health support and wellbeing Portal 
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. 

Learn more about Telent:

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We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

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