Account Manager

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

As an Account Manager at Jellyfish, you will be a vital engine within our Client Management team, specifically focused on the OURA account. Your role is a blend of high-level support and independent execution: you will work closely with the Senior Account Manager (SAM) and Account Director (AD) on global strategies, while also taking full ownership of your own smaller campaigns from start to finish.

Your primary responsibilities will include:

• Strategic Support: Partner with the AD and SAM to ensure the smooth daily running of the Oura account, acting as a reliable right-hand in the delivery of international marketing and creative adaptation.

• Campaign Ownership: Take the lead on smaller, localized projects—managing them from initial brief through to final delivery across Digital, Social, Print, and OOH.

• Production Orchestration: Oversee the high-volume production of assets in multiple languages. You’ll ensure all internal and external team members are aligned, informed, and hitting their marks.

• The "Go-To" Contact: Build proactive, positive relationships with the client and internal teams. You’ll be a central point of contact, ensuring client expectations are not just met, but exceeded.

• Relationship & Growth: Support the team in identifying opportunities to cross-sell Jellyfish services. You’ll focus on building rapport across all levels of the client's business to help maximize the account's potential.

• Quality & Briefing: Help manage the end-to-end briefing process and internal quality control, ensuring every asset is brand-perfect before it reaches the client.

Qualifications

• Ideal role for someone with 1–3+ years of experience who wants to master the complexities of international marketing localization and creative production.y

• Production Knowledge: A base understanding of communication channels, the digital nature of modern media, and the logistics of campaign delivery.

• Organizational Expertise: Demonstrated ability to manage multiple projects and deadlines in a fast-paced brand or agency environment.

• Communication Skills: The ability to convey complex information clearly and persuasively to both clients and agency colleagues.

• Collaborative Spirit: You thrive in a team setting, valuing diverse contributions and working seamlessly with Integrated Producers and creative resources.

• Client-Centric Mindset: You love getting to know your clients, understanding their business goals, and looking for ways to add genuine value.

• Problem-Solving & Adaptability: You are proactive in finding solutions to unforeseen challenges and stay curious about the latest industry trends.

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll be eligible to join our discretionary annual bonus scheme.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.

👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].