Account Manager

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

What We Do 

The CS Centre of Excellence is a specialised EMEA function that provides scalable operational support to our regional trading teams. While our Trading Specialists handle tactical campaign execution, our Account Manager bridges strategy and execution by responding to client briefs, building media plans, and providing strategic support that frees pod traders to focus on client relationships and account growth. 

We're internal-facing partners to pod traders, not client-facing. We take complex briefs and translate them into actionable media strategies, provide recommendation frameworks, and create client-ready materials, all so pod traders can deliver exceptional strategic value to their clients. 

What You'll Do 

• Review incoming client briefs and translate strategic objectives into tactical recommendations  

• Build comprehensive media plans including channel mix, budget allocation, targeting strategy, and measurement frameworks  

• Provide campaign approach recommendations for pod traders to present to clients  

• Respond to strategic questions from pod traders on best approaches for different objectives  

• Research competitive strategies and industry benchmarks to inform recommendations  

• Develop optimization frameworks and testing roadmaps for campaigns  

• Create QBR presentations, campaign summaries, and optimization decks for pod traders to deliver  

• Draft email communications for pod traders to send to clients (RFP responses, campaign updates, strategic recommendations)  

• Build case studies and success stories to support upselling efforts  

• Develop platform training guides and best practice playbooks for self-serve clients  

• Support pod traders with client training session materials  

• Maintain centralized repository of brief templates, media plan frameworks, and strategic resources  

• Create and update SOPs for brief response and planning processes  

• Document lessons learned and share insights across markets  

• Contribute to team knowledge base with market insights and learnings 

Who You Are 

Required Experience & Skills 

• You have a proven track record of growing accounts by understanding client objectives, recommending best strategies, and identifying revenue opportunities 

• You have expertise in programmatic advertising including RTB, DSPs, ad exchanges, and campaign management across CPA, CPC, and CPM models 

• You understand programmatic strategy and can translate business objectives into tactical media plans that balance reach, frequency, and performance 

• You write clearly and persuasively, making complex concepts accessible through executive presentations, tactical guides, and client materials 

• You have strong analytical and problem-solving abilities, with solid Excel skills including pivot tables and manipulation of large datasets 

• You have a service mindset, responding quickly with high-quality work that makes our teams look good to their clients 

• You manage multiple requests simultaneously while maintaining quality standards, prioritizing effectively, and meeting deadlines 

• You work effectively across an 8-market EMEA region with diverse cultures and working styles 

• You have good knowledge of The Trade Desk platform including campaign setup, targeting options, and bidding strategies, and stay current on industry trends 

• You're driven by curiosity and continuous learning, approaching every challenge with empathy, integrity, and strong cross-functional collaboration skills 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.