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Groupon

Account Manager

Posted 2 Days Ago
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London, Greater London, England
Senior level
London, Greater London, England
Senior level
As an Account Manager at Groupon, you will manage a portfolio of mid-high tier clients, pitching campaigns, building relationships, and analyzing account performance. The role involves extensive experience in affiliate marketing and working collaboratively with various teams to meet client needs and identify new revenue opportunities while maintaining strong client relationships.
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Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

We are dedicated to growing local businesses around the world. Are you ready to join in?

Groupon’s mission is to become the daily habit in local commerce and fulfil our purpose of building strong communities through thriving small businesses by connecting people to a dynamic, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

Groupon Coupons, part of the Groupon family, is one of Europe’s fastest growing mobile marketing companies, with a team of over 100 working on its award-winning Groupon, Vouchercloud, and whitelabel businesses to deliver creative digital campaigns for world-famous brands. 

As an Account Manager you will be responsible for managing and developing a portfolio of mid-high tier clients on a day-to-day basis. The role is extremely varied and will consist of client meetings, presentations, creating and executing bespoke exposure plans, providing detailed post campaign reporting and sourcing exclusive content commercials for vouchercloud and Groupon demains. As an Account Manager you will need to be confident, articulate and personable with a can-do attitude. This role requires an understanding of affiliate marketing. 

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping businesses thrive. Does that sound like a compelling place to work?

You’ll spend time on the following:

  • Maintaining direct client/merchant relationships with your portfolio and their network/agency contacts if applicable

  • Pitching campaigns and opportunities to clients 

  • Establishing strong connections within the online marketing and affiliate industry

  • Analysing and reporting on weekly, monthly, quarterly and annual account performance

  • Travelling to industry events when required

  • Building new client relationships and maintaining them

  • Understand a client’s needs and working with other teams such as PPC, SEO, Comms to achieve them

  • Forecasting your portfolio’s earnings on a weekly / monthly / quarterly basis

  • Identifying new revenue opportunities with new and existing clients

We’re excited about you if you have:

  • Experience within the affiliate marketing industry

  • Extensive experience handling accounts and coordinating digital campaigns

  • Experience in online media negotiations & pitches

  • An understanding of SEO and PPC

  • An understanding of digital domains and their business/revenue models

  • A working knowledge of affiliate / partner tracking 

  • Worked in a sales/business development role within the online sector retail sector

  • Experience in pitching to clients. You are a consultative manager rather than a hard seller

  • Proven experience in managing and growing an affiliate program

  • Be commercially and analytically minded, with strong financial evaluation and performance marketing management skills

  • Strong interpersonal skills, able to develop positive internal and external relationships

  • Confidence with a positive, outgoing approach

  • The ability to manage multiple projects 

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at grouponcareers.com.

Top Skills

Affiliate Marketing
Ppc
Seo

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