Account Manager

Company Description

About Playtech
Founded in 1999 and listed on the London Stock Exchange's Main Market, Playtech is a technology leader in the gaming industry with over 7,000 employees across 20 countries. Playtech delivers business intelligence-driven gaming software, services, content, and platform technology, making it a leader in the industry. To learn more about Playtech's company culture, visit https://www.playtechpeople.com/. 

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

We are looking for an Account Manager with great communication skills to join us!

Playtech is at the forefront of delivering business intelligence-driven gambling software, services, content, and platform technology. If you are passionate about the gaming industry and thrive in a dynamic, fast-paced environment, we want to hear from you!

Job Description

Your influential mission. You will...

• Manage day-to-day commercial contact between Playtech customers and internal teams.
• Drive customer performance and revenue growth.
• Ensure customers are aware of and utilize new Playtech products.
• Provide customers with appropriate marketing materials for promoting all products.
• Maximize revenues and profits through existing products and channels by developing account management tools.
• Maintain excellent relationships with each Playtech customer through regular communication and meetings.
• Maintain detailed customer relationship information and share regularly with colleagues/management.
• Develop new marketing initiatives with customers.
• Provide first-level business support and act as an escalation point for technical issues.

Qualifications

Components for success. You...

• Are highly self-motivated, and can work well autonomously.
• Possess a high level of emotional intelligence (EQ) and are passionate about the gaming industry.
• Have excellent written and spoken English skills.
• Are detail-oriented, self-managed, a team player, and capable of multitasking.
• Are service and business-oriented with excellent interpersonal skills.
• Have strong analytical and problem-solving abilities.
• Have proven negotiation skills.
• Have proven ability to manage client relationships and grow revenues.

You'll get extra points for...

• Having an interest in and knowledge of bingo and casino games.
• Having an experience in the online gaming industry.
• At least 2 years of experience or background in Customer Services/Customer Support B2B.

Thrive in a culture that values...

• A fantastic team culture.
• Opportunities to work in the gaming industry with one of the top teams in the sector.
• Professional growth and educational development opportunities.
• An inclusive environment where differences are celebrated, and everyone is encouraged to be themselves at work

Additional Information

Account Managers Team

Join our dynamic team and be part of a great business unit that values innovation, collaboration, and growth. Our team is dedicated to pushing the boundaries of the gaming industry and delivering exceptional results for our clients.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.