Account Manager

About Cognite

Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging data to unravel complex business challenges through our cutting-edge Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms. In the realm of industrial digitalization, we stand at the forefront, reshaping the future of Oil & Gas, Manufacturing and Energy sectors. As part of the esteemed Aker family, Cognite brings forth a legacy of innovation and excellence. Excitingly, we are set to extend our footprint to the vibrant landscapes of India, which opens the door for you to be part of the expansion from the beginning. Join us in this venture where data meets ingenuity, and together, we forge the path to a smarter, more connected industrial future.

Our teams are working on building the next-generation industrial data platform and applications across many different industries, such as Oil & Gas, Manufacturing, and Power & Utility. This includes enabling all types of workflows, including analytics, to assist in making better decisions. We are a good mix of engineers, products, and design. What we have in common is that we care deeply about the user experience and create products that users really want to use.

Our work environment is not just exciting and dynamic, but also intensely collaborative and supportive. You will work with the best domain and industry experts: designers, product managers, software developers, ML engineers, AI engineers and business leaders. We support one another, ask good questions, and give each other constructive feedback. Our goal is to leverage our diverse set of strengths and backgrounds to build innovative products, to think outside the ordinary, and grind through and nurture a great.

Learn more about Cognite here

Cognite Product Tour 2024

Cognite Product Tour 2023

Data Contextualization Masterclass 2023

Our values

Impact: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.

Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success. 

Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth. 

Are you passionate about driving digital transformation for some of the world's largest industrial companies? Join our rapidly growing team at Cognite, a leader in the Fourth Industrial Revolution. As part of our Account Management team, you'll play a key role in building strong relationships, ensuring client satisfaction, and identifying new sales opportunities.

What sets this role apart

Innovative relationships: Build not just relationships, but strong, long-term partnerships

Strategic Growth: go beyond sales- drive real, tangible growth for both Cognite and our clients. 

Trailblazing Liaison: be the connective tissue, and shape the narrative of our clients digital transformation

Value- centric approach: Contribute to our clients success by understanding and delivering on their digital aspirations. 

As a member of our Account Management team you will be responsible for helping our long-term customers realize the value of our products. In close partnership with the Customer Success team and extended support team, we strive for the achievement of our customer's business goals and the adoption of our product to drive greater ROI and satisfaction.

Responsibilities

• Manage and nurture long-term relationships with assigned customers.
• Develop and implement account strategies in collaboration with cross-functional teams.
• Work closely with customers to understand their business goals and maximize the value of Cognite's products.
• Drive renewals and negotiate expansion opportunities for your portfolio.
• Collaborate with the Customer Success and extended Sales teams to ensure customer success and account plans are in place and diligently delivered.
• Contribute to maintaining high Customer Satisfaction.
• Engage customers through newsletters, webinars, and events.

We believe most of these qualifications match your background

• Bachelor's degree or relevant work experience.
• 5+ years of experience in customer engagement or account management.
• Familiarity with Account Management methodologies and practices.
• Commercial experience in renewals and/or upselling.
• Confidence in engaging with C-level sponsors.
• Strong communication skills, both written and verbal.
• Experience with data contextualization technology and SaaS.
• Knowledge of heavy asset industries (e.g., oil and gas, power, utilities).
• Familiarity with Salesforce, Clari, Command of the Message, and MEDDPICC (a strong bonus).




Other experiences that are an advantage, but not required:

• Proven track record of turning accounts around.
• Experience in high-growth scale-up organizations.
• Ability to collaborate across corporate functions.
• Self-sufficient with a results-oriented mindset.
• Fluent in a language other than English.




We recognize that not everyone meets every qualification. Research shows some minority groups are less likely to apply unless they meet all requirements. We are committed to building a diverse, inclusive, and authentic team. If you're excited about this role, we encourage you to apply even if your experience doesn't align perfectly. You may be the right candidate for this role.

A snapshot of our many perks and benefits as a Cogniter

* Join an organization of 70 different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝

* A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata 📷 to know more

* Flat structure with direct access to decision-makers, with minimal amount of bureaucracy

* Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries

* Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners.

Why choose Cognite? 🏆 🚀

Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainabilityfor clients and allows front-line workers, as well as domain experts, to make better decisions every single day. We were recognized as one of CNBC's top global enterprise technology startups powering digital transformation! And just recently, Frost & Sullivan named Cognite a Technology Innovation Leader! 🥇 Most recently Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins 🥇

Apply today!

If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. Please do not hesitate to contact our Talent Acquisition team with any questions -

We encourage you to follow us on Cognite LinkedIn; we post all our openings there.