Account Manager, Strategic (EMEA North)

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• Manage and grow relationships with Atlassian's largest, most strategic customers in the EMEA North region.
• Drive retention, expansion, and revenue growth across our product suite.
• Collaborate with global sales teams on account planning, opportunity management, and strategic initiatives.
• Accelerate revenue growth and manage high-value renewals/expansions
• Own end-to-end sales cycles and identify, lead and close cross-sell/up-sell opportunities
• Build senior/executive relationships (virtual and in-person)
• Analyze accounts for growth and risk, and proactively address issues
• Partner with sales and cross-functional teams to drive account success
• Maintain deep product knowledge and communicate updates to customers
• Forecast and report on your book of business

• 7+ years in account management, sales, customer success, or related fields
• Strong relationship-building skills across diverse cultures
• Consistent record of exceeding performance targets
• Experience with high-value, enterprise customer engagements
• Skilled in managing complex, end-to-end sales cycles
• Proven success selling Enterprise SaaS globally
• Experience with Channel Partners & GSIs for account growth
• Deep understanding of the SaaS customer journey and risk management
• Proficient with Slack, Salesforce, Clari, and Tableau
• Strong data analysis skills for identifying opportunities and forecasting growth

Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .