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Otis Elevator

Account Manager - Major Projects

Job Posted 17 Days Ago Reposted 17 Days Ago
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Basted, Tonbridge and Malling, Kent, England
Entry level
Basted, Tonbridge and Malling, Kent, England
Entry level
The Account Manager is responsible for achieving sales targets by building customer relationships, managing sales processes, and ensuring compliance with company standards.
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Date Posted:

2024-11-13

Country:

United Kingdom

Location:

UK Home Based, Home Based, United Kingdom

Job Purpose

Accountability for the delivery of sales targets to plan within area of responsibility by identifying and developing business opportunities to increase sales revenue and business growth by building and maintaining customer relationships and delivering to customer expectations.

Key Accountabilities (What/Why/To Whom)

Absolutes

  • Accountability for compliance to the Otis absolutes (Safety, Quality, Ethics) in respect of the New Equipment business to ensure business integrity in how Otis interact with all internal and external stakeholders.

Culture & Behaviours

  • Compliance with company values and behaviours within the business to ensure alignment with our culture, identity, and beliefs to guide employee conduct that positively reflects the organization.

Data Management

  • Accountability for accurate forecasting, record keeping and reporting of sales data, pipeline management and deliverables to achieve overall business profitability for Otis UK.

Sales Delivery

  • Compliance with the Otis sales methodology to proactively prospect, qualify the sale, review the customer needs in line with our product offering, making the proposal, closing the order to meet sales targets and continually improve future tender opportunities and conversion rates.

Sales Performance

  • Executing the short- and long-term goals for business growth within the strategic sales plan by achieving sales targets through booking units, values and margin and ensuring quality proposals and customer experience to achieve customer satisfaction for desired financial performance on behalf of Otis UK.

Collaboration

  • Collaborating, coordinating, and effectively communicating with colleagues and stakeholders throughout the sales process by advising on customer and contractual requirements to align on expectations and deliverables to mitigate risk.

Customer Focus & Network

  • Build network and instil trust by establishing and nurturing relationships with customers, understanding customer needs through product knowledge and understanding and serving as a key contact for clients and representatives to address all business enquiries.

Process Compliance

  • Compliance with all organisational processes and procedures and creating a competitive advantage through adherence to a sales methodology to drive sales effectiveness, growth, and results for the business.

Operational Complexity

  • Navigating the operational complexities both internal and external for sales by analysing data and utilising subject matter experts and networks to resolve challenges arising and make sound business decisions.

What is in it for me?

  • You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
  • We offer you remuneration in accordance with local standards plus
  • We will train you intensively in the areas of technology & processes
  • Commission on top of your salary
  • You will receive modern or car allowance, an iPhone, healthcare and a Pension

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio 

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs  

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here 

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Top Skills

Data Management Tools
Sales Methodology

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