Account Manager (French Speaker)

We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

We are seeking an Account Manager to partner with the Senior Strategy Director in expanding MiQ’s presence in France. The role requires frequent travel, sometimes on short notice, to engage with clients. As the first hire for this team, you’ll play a pivotal role in managing and growing our existing accounts, ensuring the continued strength of MiQ’s revenue streams while driving diversification opportunities. This is a unique opportunity to make a significant impact and shape the future of our business in the region.

As a member of the Account Management team you will be in the unique position to work closely with individuals from other departments including Client Partners, Trading, Analysis, Marketing and Product, not only within the UK but across our global business. As MiQ plans for international business to grow rapidly, there is scope for you to really make this role your own. Your main responsibilities will include:

Client Management: 

• Executing/delivering client strategy
• Confidently pivot focus and priorities based on new information whilst steering towards end goal
• Flex to the needs of each client without compromising MiQ in the process
• Build robust relationships with client stakeholders at all levels
• Flex communication style for each client 
• Actively listen to stakeholders and clients to understand their needs and identify opportunities and solutions that cater to those needs

Campaign operations:

• Protect and grow MiQ’s key accounts 
• Ensure all relevant assets and materials necessary for campaign setup are gathered
• Drive up-weights and new opportunities across your team & portfolio
• Ensure re-bookings and forecasting accuracy, where applicable and relevant. 
• Ensure SLAs are met and campaign operations are seamless 
• Maintain regular communication with all accounts across patch including scheduling and hosting face-to-face meetings, entertainment & business reviews

Strategic Thinking and Technical Capability:

• Consistently maintain Account strategy books across all key accounts
• Ready to learn any new platforms or technology a new client will be using 
• Proactively connect multiple data points to drive solutions for clients 
• Identify relevant insights; recognise patterns and points of differentiation

Influencing:  

• Acts as a ”trusted advisor” to stakeholders, clients and team; sought out as a sounding board. 
• Works hand in hand with Trading lead and Client Partners to ensure a seamless working  relationship amongst the three teams 
• Honestly and proactively challenges internal/external stakeholders’ ideas respectfully
• Maintains deep knowledge of what the challenges are for each business area
• Continually works to expand network by building relationships internally and across the industry

Innovation:

• Able to assess problems in new ways, and consistently suggests novel approaches for all types of challenges; at the same time can drive a culture of innovation amongst team.
• Proactively seeks to pilot, validate, and improve new ideas or methods.
• Willing to take calculated risks or push MiQ solutions that the client isn’t aware of.
• Is motivated by learning opportunities; asks questions, provides feedback, and pushes themselves.
• Shares new ways of working with client partners and trading to drive performance and best practice.
• Create new ideas or solutions for clients ensuring we retain and improve client engagement.

WHAT YOU’LL BRING:

• Experience: At least 3–4 years in an programmatic advertising or media agency.
• Client-Facing Expertise: Hands-on experience within roles like Client Services, Sales Support, or Ad-Ops.
• Account Management: Proven ability to retain and grow key client accounts.
• Commercial Mindset: A strong understanding of upselling, client satisfaction, and delivering business value.
• Proactive Attitude: Ready to take initiative, with a willingness to be hands-on and adaptable.

REQUIRED SKILLS:

• Language Skills: Fluent in French with the ability to communicate effectively in English.
• Organizational Excellence: Highly organized with exceptional attention to detail, technical proficiency, and a conscientious approach.
• Positive Mindset: Solution-oriented with energy, drive, and enthusiasm.
• Communication Strengths: Ability to brief, collaborate with, and engage diverse teams and specialists.
• Strategic Approach: Proactive and commercially savvy, offering strategic solutions to client challenges.
• Relationship Building: Skilled in fostering and maintaining strong client and team relationships.
• Cultural Alignment: Embodies MiQ's core values, leading by example and driving alignment with the company culture.
  

What’s in it for you 
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to inclusion, we’re always moving towards becoming an even better place to work. Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make, and they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. 

What are our core values? To discover these, please follow the link below to explore what life is like at MiQ and gain insights into our company culture and the values that shape how we work: https://www.wearemiq.com/life-at-miq

BENEFITS:

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

• A hybrid work environment
• New hire orientation with job specific onboarding and training
• Internal and global mobility opportunities
• Competitive healthcare benefits
• Bonus and performance incentives
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives
• Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities