The Account Manager will achieve sales targets, foster customer relationships, develop business plans, manage accounts, and ensure effective communication across departments for sales growth.
Account Manager (External)
Location: Swansea
Location: Swansea
About Brenntag UK & Ireland:
Brenntag UK & Ireland is part of the global Brenntag Group, the world’s leading distributor of chemicals and ingredients. Headquartered in Leeds, we operate across 21 strategic sites in the UK and Ireland, including three sea-fed facilities, and serve over 20,000 customer accounts with the support of a dedicated fleet of 100+ vehicles. As a market leader, we offer a comprehensive portfolio of industrial and specialty chemicals, along with value-added services such as blending, filling, technical support, and regulatory expertise. Our work spans a wide range of industries including life sciences, environmental, and material sciences. Globally, Brenntag connects over 170,000 customers and suppliers through a network of more than 600 sites in 70 countries.
Brenntag UK & Ireland is part of the global Brenntag Group, the world’s leading distributor of chemicals and ingredients. Headquartered in Leeds, we operate across 21 strategic sites in the UK and Ireland, including three sea-fed facilities, and serve over 20,000 customer accounts with the support of a dedicated fleet of 100+ vehicles. As a market leader, we offer a comprehensive portfolio of industrial and specialty chemicals, along with value-added services such as blending, filling, technical support, and regulatory expertise. Our work spans a wide range of industries including life sciences, environmental, and material sciences. Globally, Brenntag connects over 170,000 customers and suppliers through a network of more than 600 sites in 70 countries.
Key Responsibilities:
- Achieve the monthly sales budget for the South Wales area.
- Develop and maintain strong professional relationships with new and existing customers through proactive face-to-face sales.
- Prepare and execute geographical business development plans aligned with product strengths and targeted industries.
- Create individual customer development plans for priority accounts with clear objectives and follow-up actions.
- Analyse accounts and managed products using CRM, CGE, and Pivot reports to maximise profitability.
- Respond to incoming sales leads on the same day.
- Ensure accurate documentation for contracts and call-offs.
- Drive managed product campaigns in collaboration with the Product Management team in Leeds.
- Implement product price changes across the customer base.
- Utilise area management tools effectively (e.g., daily orders, quotes, margin analysis).
- Maintain accurate and detailed CRM records following customer visits.
- Communicate effectively with internal departments to ensure efficient time management and sales growth.
- Log and escalate customer complaints promptly via the Quality System.
- Carry out any reasonable ad-hoc requests from management.
Candidate Requirements:
- Degree-level education or equivalent.
- Proven experience in a commercial environment with strong analytical and sales skills.
- Proficiency in modern ERP and CRM systems, as well as Microsoft Word, Excel, and PowerPoint.
- Excellent communication and relationship-building skills.
- Ability to identify and develop new business opportunities.
- Full UK driving licence is essential.
Employee Benefits:
- Competitive salary and performance-based bonus scheme.
- Company car or car allowance.
- Pension plan and life assurance.
- 25 days annual leave plus bank holidays.
- Access to training and development opportunities.
- Employee assistance programme and wellbeing support.
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organisation. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
Ready to take the next step?
If you’re passionate about sales and building strong customer relationships, we’d love to hear from you. Apply today and join a global leader in chemical distribution!
If you’re passionate about sales and building strong customer relationships, we’d love to hear from you. Apply today and join a global leader in chemical distribution!
Top Skills
Crm Systems
Erp
Excel
Microsoft Powerpoint
Microsoft Word
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