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Etihad Airways

Account Manager - Corporate Sales

Posted 3 Days Ago
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In-Office
London, Greater London, England, GBR
Mid level
In-Office
London, Greater London, England, GBR
Mid level
Manage and grow corporate accounts across the UK by executing sales plans, identifying revenue opportunities, developing customer relationships, negotiating commercial agreements, monitoring competitors, and meeting sales targets. The role requires B2B account management, corporate travel or TMC experience, CRM proficiency, stakeholder coordination, and commercial negotiation skills. Airline, travel, or hospitality industry experience is preferred.
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Job Description

An exciting time to join Etihad Airways.

We're growing, and we're looking for exceptional talent to grow with us.

We are seeking a high-performing Corporate Account Manager based in London or Manchester to drive growth across the UK market. This is an exciting opportunity to represent one of the world's leading airlines, building strategic partnerships, winning new business, and delivering exceptional value to corporate customers.

As an ambassador for Etihad, you will work with a world-class product, industry-leading service, and a fast-growing global network. If you're commercially driven, relationship-focused, and passionate about aviation, we'd love to hear from you. The successful candidate, will execute sales activities and coordinate assigned accounts, monitor the market competitors and ensure established sales targets are reached.

Accountabilities

  • Define, agree and execute plan of sales activity to ensure targets are reached using all the available tools, data and insights provided by Sales Strategy and Planning
  • Analyse the market potential to determine the value of existing and prospective customers in terms of sales opportunities and use the sales toolkit to convert them to Revenue premium.
  • Collect, review and consolidate information to support the identification of intervention areas for the regional business development to ensure sales target achievement and introduction of new products and services relevant to your customer.
  • Establish, develop and maintain business relationships with assigned and prospective accounts to generate revenues for the organization using modern nurturing techniques.
  • Build your status as a ‘trusted advisor’ to ensure a long-lasting fruitful business relationship with major accounts.
  • Research, gather, share and analyse competitor, market and wider industry information to define the best-selling approach to increase Etihad market share and visibility.
  • Cooperate with global sales enablement to determine the best promotion sales techniques.
  • Communicate and regularly meet with accounts to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market.
  • Coordinate and draft contractual agreements with accounts to ensure customer requirements are captured effectively and in compliance with existing policies.
  • Negotiate and manage commercial agreements with assigned accounts to ensure sales can be closed, respecting corporate guidelines and indications.
  • Complete all Etihad commercial training and act as a thought leader in your area of specialism. Maintain the customer data current in Etihad’s CRM tool

Qualifications

Education & Experience

  • Bachelor’s degree with 3 years of relevant experience in sales
  • Experience in managing corporate travel or TMC Accounts
  • B2B Sales/Account Management experience
  • Experience in Negotiating commercial agreements
  • CRM Proficiency 
  • Managing multiple stakeholders from various departments to achieve our goals
  • Relevant commercial and analytical work experience
  • This position requires a mix of sales acumen, customer service excellence, and industry knowledge to effectively represent the airline and drive revenue
  • Airline, travel, hospitality or related industry experience preferred

 

 

 

 

Additional Information

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

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