Additional Locations: United Kingdom-Swindon; United Kingdom-Bristol; United Kingdom-Cardiff; United Kingdom-Exeter; United Kingdom-Gloucester; United Kingdom-Oxford; United Kingdom-Swansea
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About the role
As an Account Manager (AM), you will take responsibility for managing the full end-to-end sales process for assigned customer segments. You will identify and capitalise on commercial opportunities in the region, develop account plans across your customer base, and drive the execution of both regional and local sales strategies. The primary purpose of this role is to accelerate business growth, expand BSC’s market share, and secure strong product positioning, engaging both clinical and economic stakeholders through targeted commercial activity.
This is a permanent role within the UK South team, representing the Coronary Therapies portfolio. The territory is expected to broadly cover areas such as the Bristol region, Gloucestershire, Wiltshire, Oxfordshire and South Wales.
You will sit within the Interventional Cardiology division of BSC’s New Cardio business, managing a broad and sophisticated portfolio of interventional cardiology devices. This role offers a rare opportunity to work with one of the most comprehensive PCI portfolios in the industry, supported by a company that consistently invests in future growth and breakthrough cardiovascular solutions.
This role offers the opportunity to support therapy pathways in a high-impact clinical specialty while building strong partnerships across some of the UK’s most influential centres.
Your responsibilities will include
- Support the development of the annual strategic plan by delivering detailed business intelligence to Regional Sales Manager, Business Unit Manager and Marketing, including market sizing and potential, market/product trends, business opportunities, competitive landscape, and stakeholder analysis.
- Design and implement sales strategies and action plans for your assigned accounts, tailored to meet defined sales targets and account needs.
- Develop and maintain stakeholder maps, define key touchpoints and execute engagement plans.
- Build and nurture relationships with both clinical customers and economic stakeholders, promoting value-based and health-economics arguments. Lead discussions with decision-makers to drive commercial programmes and solutions.
- Provide clinical support and education on safe, effective use of the portfolio. Coordinate training sessions and workshops, and represent BSC at third-party events, symposia, and congresses.
- Identify and follow up on sales opportunities arising from clinical interactions.
- Monitor upcoming tenders, gather intelligence and develop commercial deals, collaborating with the RSM, commercial colleagues and Tender Office to prepare necessary documentation.
- Proactively visit customers, engage in post-sale follow-ups to secure new agreements, and explore additional sales opportunities to foster future growth.
- Manage the capital equipment base within your accounts, including technical troubleshooting, sales of equipment and service contracts, and clinical support.
- Provide periodic updates, contribute to QBRs with RSMs, and use monitoring reports to support effective sales execution.
- Maintain accurate customer information and activity logs in the CRM system to ensure alignment with other commercial roles.
- Provide day-to-day account management, including handling product complaints, order queries, stock/inventory management, backorders, and quality issues where they arise.
What are we looking for in you
- Successfully completed degree studies (or equivalent) within Biomedical Sciences or a healthcare subject is beneficial.
- Experience working with cardiology focused medical devices is highly beneficial.
- Proven commercial experience of medical device sales.
- Strong communication skills.
- Can understand and communicate complex technical and clinical details.
- Can rapidly adapt to a very dynamic marketplace.
- Strong team player, collaborative, can build relationships and work cross-functionally.
- Self-motivated and can influence others.
- Flexible, adaptable but focused and persistent.
- Willing and can travel as required by workload (approx. 80%) across the South of the UK (Bristol region, Gloucestershire, Wiltshire, Oxfordshire and South Wales), and neighbouring regions as and when required.
What we can offer to you:
- Experience in a groundbreaking multinational company with attractive benefits.
- Inspirational colleagues and culture.
- Fast growing and innovative environment.
- A company team culture.
- Excellent training/development programs.
- A remote field-based role.
- A permanent position.
Want to see what a day in the life of an Account Manager looks like? Watch the videos below:
A Day in the Life of Fatimah | Account Manager (youtube.com)
A Day in the Life of Lisa | Account Manager (youtube.com)
Requisition ID: 626492
Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.
