Account Manager - ACHL (d/f/m)

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our growing team of 1,800+ Personios across Europe and the US are building user-friendly products that delight our 14,000+ customers and their 1.5 million employees. Ready to make an impact from day one?
The Role: How you'll make an impact at Personio
This position is office-based (hybrid) in Munich
It's time to bring your best and make your mark. Join the Revenue and Success Team at Personio, using your subject-matter expertise to build relationships with our customers and help them maximise their value every day. Together, we're solving real problems for real people.
Role Responsibilities: What you'll do

• You are responsible for managing your own customer portfolio, to retain and grow your customers and are accountable for their long-term success with Personio.
• You utilize automated processes to renew your customer's subscription, identify upsell opportunities, prepare offers & negotiate prices.
• You generate expansion MRR via proactive calling outreach or scaled initiatives, such as campaign management or webinars that support customers discover the value of Personio's products and to grow.
• You support many programs (e.g. webinars, automated mailing campaigns, on-demand videos) to efficiently and effectively drive customer retention and growth at scale.

Role Requirements: What you need to succeed

• You are a strong communicator, with very good written and spoken German (C2 level) and English skills. Swiss German or French are a plus
• You have successfully completed your studies in economics, business administration or marketing or a comparable course of study.
• You have gained first professional experience in the areas of sales, account management, marketing or project management.
• You bring a high level of independence, can organize yourself effectively and are not afraid to take on responsibility.
• You bring the motivation to work directly with customers, and are eager to develop account management and sales skills.
• You are software-savvy and have already worked with CRM softwares, project management tools, and email programs (e.g. Salesforce, Groove, Gmail, Notion, Confluence).
• You are a team player and motivated to work across departments in an international and fast-growing environment.

Why Personio
Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:
Receive a competitive reward package - reevaluated each year - that includes salary, benefits, and pre-IPO equity
Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
Make an impact on the environment and society with Impact Days
Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
Find your best way to work with our office-led, remote-friendly PersonioFlex! Most teams offer a roughly 50% remote, 50% in-office working framework
Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations
Engage in a high-impact working environment with flat hierarchies and short decision-making processes