Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Role
Responsibilities to include providing technical and administration support to the International Property division.
What you'll do
Determines own and others’ work priorities in line with agreed plans to achieve personal and team objectives.
Meets agreed targets and contributes to team meetings by reporting on business progress.
Manages assigned projects and supports additional projects as needed.
Assists in creating client and broking documents, including MRCs and endorsements.
Ensures compliance with territory, tax, and legislation requirements and responds to market queries.
Maintains accurate data entry, follows up on subjectivities, and communicates with clients regarding premium payments.
Liaises with support technicians and IBA, checks documentation for accuracy, and may sign certain client documents.
Keeps records up to date in company systems and ensures documentation meets compliance and audit standards.
Builds strong relationships with stakeholders, supports clients and colleagues, and handles client enquiries and adjustments.
Stays informed of market, legal, and regulatory developments, completes required training, and adheres to company policies and ethical standards.
Who we're looking for
Strong understanding of insurance principles, legal frameworks, and regulatory environments.
In-depth awareness of market dynamics, competitors, cultural nuances, and specific territory insights, with relevant product line experience.
Several years of hands-on experience in their area of product expertise, contributing valuable insights and performance.
Clear understanding of team objectives and how their role supports broader goals.
Skilled in relevant systems and computer literate, with strong numeracy and literacy.
Customer-focused, confident communicator, and positively regarded by colleagues and clients.
Able to work independently, manage time effectively, and meet tight deadlines using initiative and flexibility.
Strong analytical thinking, decision-making ability, and excellent attention to detail.
Calm under pressure, responsive to change, and committed to continuous learning.
A team player with strong negotiation and influencing skills, capable of building sustainable relationships.
Qualifications
Maths and English GCSE (or equivalent)
A levels or equivalent (desirable)
Attainment of the LLMIT (the Lloyd's and London Market Introductory Test) where relevant to the role
Working towards or has attained ACII (although this is not critical)
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
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