Account Executive | SME

🐦 About Birdie

Birdie is the leading home healthcare technology platform that aims to radically transform the lives of older adults. Its all-in-one solution supports around 4.8 million (and growing) care visits every month, equipping care providers with the tools they need to deliver better quality care and improve efficiency across most day-to-day operations. This enables us to collect over 1.5 billion data points on care recipient wellbeing each year, making Birdie the holder of the largest structured community healthcare dataset in Europe.

Birdie was founded in 2017, a B-Corp certified company that leverages technology to reimagine home care. With a total raise to date of $55M, we secured our Series B funding in 2022 led by Sofina, Omers, and Index Ventures, fuelling our mission to transform care.

Recognised for its innovation and impact, we have received numerous accolades, including ranking 6th in the 2023 Deloitte UK Technology Fast 50 and 21st in Deloitte's EMEA Technology Fast 500 in 2024. We joined Tech Nation's prestigious Future Fifty 2024 cohort and was featured in the Sifted 100 list of fastest-growing UK & Ireland startups in 2024. Furthermore, Birdie was named an NHS England Assured Supplier for Digital Social Care Records in 2023 and won the Innovative Solutions in Home Care Award at the 2024 Leaders in Care Awards.

Check out our principles and join us at Birdie as we continue to push the boundaries of what's possible in home healthcare. Together, we will continue to make a meaningful difference in the lives of millions.

⚡️Your mission:

As an SME Sales Executive at Birdie, you will use outbound selling strategies to drive our acquisition of homecare providers. You will engage with both executives and operational staff to understand their challenges, assess our fit to support them, and forge new partnerships. You'll own your sales process, and work with our SDR team, Customer Success team, and sales & marketing leadership to evolve our go-to-market strategy to drive our acquisition as quickly as possible. You'll win new business and delight our customers at every step.

🦸‍♀️ How you will contribute

• Meet & exceed your annual sales quota

• Alongside another SME Sales Exec, lead your “pod” with two Sales Development Reps to build your pipeline, qualify and win the right customers, and get those customers to successful use of Birdie as quickly as possible;

• Research and build a pipeline of leads, book initial meetings, execute discovery calls / detailed product presentations / demos, and close new business;

• Build relationships with prospects and internal stakeholders to grow new business

• Shape, test, iterate and optimise our pitch and processes to improve win rates & sales cycle times;

• Play a key role in defining our product and marketing efforts, logging and structuring the feedback you hear to improve our product, sales and marketing strategies

We’d love to hear from you if

• You have a demonstrated successful history in B2B sales (required)

• You are an excellent communicator, adept at active listening, demonstrating commercial acumen, and mastering strong discovery techniques while maintaining clarity and simplicity in your communication;

• Highly coachable, accepting of feedback and putting it into action. You proactively ask for feedback and are committed to self-development & continuous learning.

• Resilient and determined, with an unwavering passion to overcome challenges and achieve long-term sales objectives;

• Organised and able to set and follow processes to prioritise effectively;

• Committed to going above and beyond for your customers;

• Comfortable with an ambiguous, changing, energetic, start-up working environment that is committed to diversity, inclusion & belonging;

• Inspired by, and seek to embody birdie’s values and mission;

• Finally, experience in social care or health care is a plus but not mandatory.

🙌 What are the benefits?

People are our core strength. We are social entrepreneurs, boasting an outstanding culture with strong values (B-Corp certified). We offer intentional benefits and invest in our team's growth, satisfaction and ability to thrive:

✨ Compensation

Our salary packages are competitive, the role is £40k. We also grant generous stock options to any permanent employee at the end of the probation period. We adjust salaries based on the cost of living index for employees based outside of the UK.

🏝 Location

This role will need to be based in the UK. We organise regular in-person events and online socials to make sure you can meet up with peers.

Birdie does not currently support any visa applications and therefore we do require permanent right to work in the UK.

🌱 L&D budget

Learning an growing is a fundamental part of Birdie life. You'll have an annual personal development budget to put towards books, courses, trainings and conferences; continuous coaching within the team and with external experts.

🏡 Work From Home budget

Making your workspace comfortable is important to us, you’ll have access to a WFH equipment budget to ensure you have what you need.

🌴 Paid time off

We offer 33 days of holiday (inclusive of bank holidays) and close between Christmas and New Years outside of this. We also support you in celebrating the big moments, all Birdies get an extra “Birthday” day off and can choose to take it at any point in the year.

🫶🏻 Birdie giving days

Birdie is a B-corp and we care deeply about ethical and social impact. Birdie will pay you for 2 days of volunteering (to a cause you’re passionate about) each year.

🌍 Sabbaticals

We want Birdies to stick around for a while! After 4 years you can choose to take a sabbatical of up to 3 months.

👩‍⚕️ Private health insurance & Gym and wellbeing discounts

Comprehensive health insurance with AXA that covers many physical and mental health costs. Gym discounts and numerous other wellbeing perks via Happl.

🚲 Cycle to work scheme

Birdie will buy a bike up-front and you can salary sacrifice to pay-off over the next 12-36 months

👼🏽 Parental Leave

Highly favourable parental leave policy; once you have spent twelve consecutive months on our payroll, primary caregivers are entitled to 26 weeks of parental leave at 100% of your usual salary and secondary caregivers are entitled to 12 weeks of parental leave, at 100% of your usual salary.

🐣 Fertility Leave

Birdie recognises the emotional and physical challenges of fertility treatment and investigations, and supports all Birdies by offering 5 additional paid days of leave.

👵🏻 Employer pension contribution

Birdie contributes 4% of your salary to your pension when you contribute 5% (UK Birdies)

⛷ Frequent company socials, trips and meals

We organise many socials, quarterly retreats and annual company-wide retreats

🤗 Exceptional culture

We see ourselves as social entrepreneurs shaping a new kind of organisation: caring, responsible yet fostering excellence. Read The Birdie Way to learn more.

🌈 Diversity, Equity, Inclusion and Belonging

At Birdie, we're committed to creating an environment that promotes diversity, equity, inclusion and belonging.

It's essential to us that you’re able to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise and all applicants will be considered for employment without attention to these aspects.

If you have any questions regarding the interview process, or if you need any reasonable adjustments to be made, please don’t hesitate to contact us.