Account Executive - SMB

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. 

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

The Role

As an SMB Account Executive, you will identify and qualify new opportunities to sell Deputy’s all-in-one scheduling and timekeeping solution. You will work with small to medium-sized businesses spanning our core verticals of Hospitality, Retail, and Healthcare. You will work inbound leads as well as be responsible for creating and managing your own outbound pipeline. You will drive the full sales cycle from running discovery and demonstration through to negotiation and close.

Responsibilities

• You should love asking questions and learning. Running really good Discovery is the key to your success, and you will need to get to the root of problems and identify opportunities where Deputy can help customers thrive.
• Stand out by providing personalised experiences and solution demonstrations to prospective customers. A little bit of personalisation goes a long way, so let your passion, curiosity, and creativity shine through in your sales process.
• You will demo the Deputy solution and position yourself as the expert and the guide. You are responsible for showing how to use Deputy to simplify administration, solve staffing problems, engage employees, and save money.
• Manage your pipeline of leads and opportunities like a small business. You will work inbound leads that come through as new trials or enquiries on the website. But you will also be responsible for identifying and pursuing your own outbound leads to fill your pipe.
• Manage objections and obstacles with compassion and confidence. Listen to learn and show the customer they have been heard as a way to build trust and get to the root of problems.
• You should be organised, effectively using Salesforce to manage your pipeline and forecast your sales. You will also build mutual action plans to keep customers on track and deals progressing.
• You believe that working in a team yields greater outputs and collaboration is a key to your own success. You ask for feedback, value honesty, and speak thoughtfully.
• Be human. After all, we’re just a bunch of humans interacting with other humans. No robots, please.
• Your tech stack includes Salesforce, Groove, Chilipiper, Drift, ZoomInfo, Postal.io, Google Suite, and LinkedIn.

Qualifications

• Ideally 2+ years of sales experience in a B2B SaaS sales environment. Open to eclectic backgrounds. Experience in one of our core verticals of Hospitality, Retail, or Healthcare is a plus.
• Numbers and KPI-focused. Proven experience achieving and pushing past goals and quotas. Be able to tell the story of what you did to get the results you achieved.
• A strong mix of tenacity, compassion, and patience to help educate potential customers.
• Driven and optimistic attitude combined with an always-learning mindset. Work well under pressure and are able to amplify an already fast-paced and growing sales environment.
• Solid level of autonomy, braced by excellent communication, time-management, and prioritisation skills. Ability to successfully work independently in a non-structured environment.

Employee Perks

- Highly collaborative working environment

- Flexible co-working space in central London at Uncommon Liverpool St 

- Free happy hours, afternoon tea, networking, and professional events

- Employee stock ownership from Day 1

- Employee pension matching programme

- Private health and dental insurance

- Paid parental leave to support you and your family

- Flexible holiday time, including 2 celebration days per year for those special moments

- Work from home stipend to help you get set up and succeed from home

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 

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