The Account Executive will manage a major studio account, serve as a liaison between customer and internal teams, oversee project management workflows, engage with customers for feedback, ensure information security, and provide training and support. This role requires strong organizational, communication, and problem-solving skills.
About the company
At Pixelogic, we believe that the fusion of creativity and technology holds the power to inspire and engage audiences on a global scale. With a strong emphasis on end-to-end creative, localization, and distribution services, we take pride in breaking cultural barriers and ensuring your message resonates with diverse audiences worldwide.
Our dynamic team of creative minds, skilled linguists, and tech-savvy experts work collaboratively to deliver unparalleled solutions that cater to your unique needs. From creative concepting and execution of original content, to precision-driven localization services, to cutting-edge software and distribution solutions, we are committed to elevating your product and enabling seamless expansion into new markets.
Pixelogic is a majority-owned and consolidated subsidiary of Imagica. Together, we are committed to serving the world’s leading filmmakers and content creators with industry-leading services and next-generation solutions.
RESPONSIBILITIES:
- Lead the day to day running of a major studio account
- Act as main point of contact for studio customer and internal teams
- Involvement and engagement in development of customer related production order management workflows, procedures, rate cards and checklists.
- Engage directly with customers to seek their ideas and feedback
- Operational responsibilities shall span all aspects of end-to-end servicing but specifically focused on project management of theatrically led services worldwide.
- Collaborate regularly with internal groups and departments including Localisation, Mastering, Administration, Sales and Technology teams
- Work with Account Management team in Burbank to streamline process and workflows as needed
- Project billing
- Provide training and support to team members
- Ensure information security objectives are translated into tactical goals that guarantee information security objectives are met and exceeded
- Other duties as assigned
- Strong skills with Windows OS and Microsoft Office Suite
- Ability to delegate and manage team members with various responsibilities and skill sets
- Passionate about customer experience and customer service excellence
- Strong organizational skills
- Good business acumen
- Excellent communication and people management skills
- Deep sense of urgency and ability to work in a fast-paced environment
- Ability to work under pressure to meet deadlines
- Problem solver with creative and innovative approach with ability to think out of the box
- An approachable individual who can relate to people at all levels of the organization
- Maintain a positive attitude when experiencing obstacles and enthusiastic to get things done
- Experienced with commercial items such as business proposals, price creation and modeling, service agreement negotiations
PREFERRED:
- 3+ years of Digital Cinema account management experience
- Private Healthcare Plan
- Pension Plans
- Life Assurance
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