Account Exec, ILT

Global Knowledge is the world's premier provider of IT training, empowering IT professionals and organizations with the essential skills for success.

With a diverse portfolio spanning over 100 countries, we leverage our extensive international network of training solutions to deliver unparalleled training experiences. Whether online, in classroom, Global Knowledge offers flexible learning solutions tailored to our customers needs.

Founded in 1995, we boast a dedicated team of over 1,000 professionals who annually equip more than 200,000 IT professionals with the skills they need to deliver business outcomes and whilst in parallel delivering personal and professional development to the individual.

In June 2021, Global Knowledge merged with Skillsoft to deliver unparallel transformative blended learning solutions. Join us on this journey to unlock your potential and deliver the technical and soft skills required for tomorrows enterprise workforce!

About Us

Join a dynamic team where collaboration, innovation, and excellence are at the core of our culture. At our organization, you will work with FTSE250 and S&P500 Enterprise customers in the private sector across many industries, ensuring a diverse and fulfilling experience in your role.

Role Overview

We are seeking a proactive and visionary Account Executive for our Instructor Led Training (ILT) business to join our team. In this role, you will build and maintain effective long-term relationships with a defined customer base, ensuring high levels of customer satisfaction and revenue growth. You will be at the forefront of identifying, developing, and closing new sales opportunities, serving as the primary interface for all our products and services.

Key Responsibilities

• Client Relationship Management: Cultivate and sustain strong, lasting relationships with key strategic accounts, engaging with clients at the senior management and executive levels.
• Sales Development: Identify and develop new sales opportunities, raising the profile of our products and services to create demand and drive revenue growth.
• Customer Satisfaction: Ensure a high level of customer satisfaction by understanding their needs, pinpointing pain points, and translating these into effective training solutions.
• Strategic Interface: Act as the primary interface for all products and services, maintaining a deep understanding of our offerings to effectively communicate value to customers.

Why Join Us?

• Collaborative Culture: Thrive in an environment where teamwork and collaboration are paramount. We believe in getting things done together and supporting each other to achieve the best results.
• FTSE250, S&P500 Focus: Work with world’s leading private sector organizations across various industries.
• Growth Opportunities: Take advantage of continuous professional development and career advancement opportunities in a supportive and innovative setting.

What We’re Looking For

• Visionary Professionals: Individuals who can look beyond initial customer requests to identify underlying pain points and develop tailored training solutions.
• Relationship Builders: Those who excel in fostering and maintaining long-term relationships with key stakeholders at the highest levels.
• Sales Experts: Professionals with a proven track record in developing and closing new sales opportunities, driving demand, and increasing revenue.

If you are passionate about creating impactful training experiences and excel in a collaborative, fast-paced environment, we would love to hear from you. Join us and be part of a team dedicated to delivering excellence and making a difference.

OPPORTUNITY HIGHLIGHTS

• Drive top-line revenue growth through new customer acquisition.
• Hunter by nature and working style. Selling is based on math….X number of outreaches, Y conversations, Z meetings to build 4-5X coverage in pipeline.
• Partner with related portfolio management, scheduling, operations, delivery, marketing in the successful advancement of critical opportunities and market penetration.
• Meeting prep with research, agendas agreed on by prospect and a tailored presentation coupled with impeccable follow-up.
• Outline measurable and defined business objectives and goals with timelines, (related to revenue and growth of whitespace).
• Provide management, feedback and recommendations on pipeline health, risk, opportunity, and progress.

SKILLS & QUALIFICATIONS

• Minimum 5+ years of direct sales experience, selling IT training solutions, SaaS, B2B, enterprise software to IT management & director level. Able to understand VP, SVP, and C-Level Executives with outstanding quota attainment history.
• Experience of working across a defined territory/region
• Experience in the learning, human capital, human capital technology space is preferred.
• Ability to exceed sales targets, a keen understanding of the steps involved in a sales cycle and ability to leverage each stage to advance the sale.
• Advanced understanding of customer’s business, loves to debate, pushes the customer, has a broad view/perspective.
• Ability to prospect with a structured activity model to maximize revenue growth.
• Skilled at demonstrating solutions and speaking the language of corporate buyers and respectfully challenge their thinking.
• Ability to collaborate and leverage subject matter expertise in a matrixed sales environment.
• Ability to operate with a sense of urgency, competitive, and demonstrate a positive, winning attitude.
• Negotiate effectively based on value and time to close.
• Ability to understand complex client requirements and to clearly articulate the company’s offerings to develop solutions to meet those requirements.
• Commitment and ownership of your – and your team’s – success.
• Willingness to take ownership – and solve – problems.
• An adaptive, agile mindset.
• Willingness to acknowledge, and own mistakes – recognition of humility as a key aspect of continuous improvement.
• Disciplined, process-oriented approach to customer acquisition.

Desirable qualities:

• Personally Accountable for Team Success. We unleash our edge together.
• Confident Achievers. We are bold.
• Intellectually Curious. We are sharp.
• Adaptable, Agile & Resilient. We are driven.
• Customer First. We are real.