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EVERSANA INTOUCH® is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.
We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.
We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.
And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success.
Our nine affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Healthware, EVERSANA INTOUCH Medical Communications, EVERSANA INTOUCH Market Access, EVERSANA INTOUCH Media and EVERSANA INTOUCH TTC
Job DescriptionAs an Account Director, you will provide strategic guidance in developing and leading tactical integrated marketing plans and other complex projects for clients. In this role you will be an extension of the client team and as the day-to-day relationship lead, addressing concerns while identifying incremental opportunities. You will be also accountable for counseling clients on effective strategy based on research and best practices to meet their objectives.
In this position, you will also bring a strong understanding of medical communications, including experience working with scientific content and managing initiatives targeted at healthcare professionals.
As an AD you will own the book of business and business growth efforts. Internally, you organize, grow, and develop the team, while externally ensuring the health of the client relationship within and beyond the assigned brand team.
KEY RESPONSIBILITIES:
- Participate in vision setting for the client business, ensuring the broader team executes it through to delivery of work
- Establish cross-collaboration with internal teams and agency partners, to ensure medical accuracy, regulatory alignment
- Externally, ensure health in the client relationship in and beyond the assigned brand team
- Provide clients with research, analytical metrics, and strategic insight to develop and presents effective solutions
- Oversee the delivery and financial impact on budget, and brand target goals and objectives with the client
- Lead MedComms projects such as advisory boards, medical symposia, internal training tools, and development of slide decks or publications
- Provide strategic leadership in developing and leading strategic and tactical interactive marketing plans and other complex projects for clients.
- Counsel clients on effective marketing strategy based on research and best practices to meet the clients’ needs and objectives.
- Ultimately accountable to the senior level client, provides advice and maintains relationships addressing concerns or needs and develops additional opportunities.
- Oversee and lead the development of the entire campaign and project plans.
- Research, develop and collaborate with other Account Directors, agency departments and partners to continuously develop the integrated solutions offering from EVERSANA INTOUCH.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Strong and applied understanding of strategic planning, brand planning, pharmaceutical product life cycle management, digital development, and processes
- Native/ fluent English a must, additional languages welcome
- Demonstrate accuracy in reviewing junior team-developed scopes for GAD/VP approval
- Demonstrate accountability for financial tracking and management of client budgets and communicating with client teams and senior leadership
- Own and lead monthly budget reconciliation and forecasting efforts
- Able to collaborate and effectively manage at all levels and functions internally, and externally with clients and agency partners
- Demonstrate leadership and mentoring skills, including assisting GAD with junior account staff team development
- Able to create strategic decks and lead/facilitate presentations
- Big picture thinker with an understanding of client business and long-term goals
- Demonstrate problem solving skills
- Exhibit leadership and strong mentoring skills
- Demonstrate grace under pressure
- Thinks critically, knows when the team is moving too fast and needs to pause and re-evaluate
- Able to de-escalate a situation and create a clear path for the team to move forward
- Familiarity with scientific data interpretation and the ability to translate complex clinical information for various stakeholders
- Experience managing timelines and processes for publications, med ed deliverables, and medical events
PREFERRED QUALIFICATIONS:
- Bachelor’s and/or master’s degree ideally in communication/marketing, economy, biology/pharmacy and/or another scientific pathway
- Approximately 8-12 years of related industry experience: client-side brand team, consultative, advertising agency and/or pharmaceutical experience
- Expertise in digital, media and technology marketing and advertising
- Experience working on global or regional MedComms accounts across multiple therapy areas
- Proven results with managing creative concept to delivery
- Proven leadership and mentoring skills (guiding a large team and multiple clients); Responsible for account staff team development.
OUR CULTURAL BELIEFS
- Patient Minded I act with the patient’s best interest in mind.
- Client Delight I own every client experience and its impact on results.
- Take Action I am empowered and hold myself accountable.
- Embrace Diversity I create an environment of awareness and respect.
- Grow Talent I own my development and invest in the development of others.
- Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
- Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
- Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
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