Account Development Representative | Copperleaf (French/Spanish speaking)

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

The Additional Information Description can be copied from below.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

Job Description

The Account Development Representative will provide key outbound prospecting and lead development for Copperleaf IFS in the UK and Europe. The candidate must be knowledgeable in Service Management, Asset Management and ERP Applications as they relate to targeted prospects and customer needs.  The candidate must be able to exhibit the knowledge and confidence needed to establish Copperleaf IFS as a potential prospect.

Responsibilities

• Engage in conversations of value given the research and understanding of the prospect and IFS.
• Create opportunities within prospects by illustrating areas for improvement, optimisation or automation. Work with the pre-sales and BVE teams to underpin these opportunities with business cases
• Utilize Pre-Call Planning methods to understand the Prospect and why Copperleaf IFS is a viable solution for them.
• Develop cold accounts into warm and targeted accounts through various efforts providing value while aggressively targeting accounts within specific Industries that IFS has identified.
• Work alongside Sales Representatives to set meetings and penetrate targeted accounts.
• Work through ‘Gatekeepers’ gaining access to the relevant person/s in the prospective organisation hierarchy while understanding where the decision makers are located.
• Understand the functional competitive advantages of the Copperleaf IFS solution set and customise messaging to gain traction into accounts.
• Conversion of Key Targeted Accounts to the sales pipeline and develop opportunities that Copperleaf IFS can continue to build a relationship.
• Implementation of Account Based Marketing campaigns, based on account plans built in conjunction with sales, pre-sales and marketing
• High level of communication, via outbound calling, email, and social media to engage prospects in order to further qualify as a valid sales opportunity.
• Maintain relationship with assigned group of Target Accounts and develop value into working with Copperleaf IFS.
• Ability to ask open-ended questions to uncover needs, learn more about the prospect, and better qualify.
• Keep accurate electronic records of calls and contacts and update prospect status within contact management application.
• Communicate internally the status of all outreach and set meetings.

Qualifications

• Fluent Spanish, French and English communicator both written and verbal
• 2+ years of proven software telemarketing, inside sales, or software sales experience
• Self-starter and ability to work with minimal supervision
• Able to quickly gain and demonstrate a high level of understanding of Copperleaf IFS and Copperleaf IFS Application benefits
• Excellent written and verbal communication skills, with specific emphasis on telephone skills. 
• Experience with contact management applications, Excel, and Word
• Not required but benefit to the role would be experience using CRM and other automation tools
• Opportunity to work with hybrid model

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.