340B Program Manager - BILH Pharmacy - Westwood, MA. Hybrid.

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Provides critical day to day operational and project management of BILH's 340B Programs and associated Inventory Systems. This position collaborates heavily with the 340B Director, and may require collaboration at any time with various BILH Departments, Contract Pharmacies, Third Party Administrators, Drug Wholesalers, Manufacturers, or other teams and parties, as needed, as they relate to the health and maintenance of BILH’s 340B programs. This position requires the ability to navigate an EMR (electronic medical record) and various other third-party electronic systems in support of 340B operations.

Job Description:

 Primary Responsibilities:

1.  Lead implementation of new 340B programs across the system, including, but not limited to, contract pharmacy, buy and bill, and inventory expansion initiatives. 
2.  Manage project lifecycles including timeline development, stakeholder engagement, issue tracking and reporting.
3.  Lead implementation of operational changes for increased program efficiency and follow-up with team members on progress.
4.  Drive relationships with hospital buyers on purchasing behavior in accordance with 340B compliance and savings.
5.  Manage virtual balances of 340B inventories and pursue resolution, adjustments, and escalation, when applicable. 
6.  Trend and report business behaviors and performance shifts to the 340B Director
7.  Manage wholesalers and manufacturers offering of 340B pricing and resolve or escalate pricing barriers when applicable.
8.  Serve as primary contact for wholesaler, vendor, and pharmacy partners. 
9.  Manage execution of audit remediation plans and program corrections. 
10.  Collaborate with the 340B Director to develop and execute short and long term programmatic goals aligned with system priorities
11.  Pursue continued education via resources such as, but not limited to, Apexus and 340B Health.
12.  Identify and implement improvements to the 340B program and inventory systems under the direction of the 340B Director.
13.  Perform other duties as needed by the 340B Director and department, not limited to the above position description or responsibilities.

Required Qualifications:

•    High School diploma or GED required. 
•    Bachelor's degree preferred and/or equivalent work experience considered.
•    License Mass Registered Pharmacy Tech required.
•    4-5 years related work experience required in Pharmacy.
•    2-3 years of 340B Program Experience in both Split Billing and Contract Pharmacy
•    Advanced skills with Microsoft applications, including Outlook, Word, Excel, PowerPoint, Access, and other web-based applications. May be required to produce complex documents, perform analysis of large data sets, and maintain databases.

Preferred Qualifications:

•    Pharmacy technician experience, pharmacy purchasing or supply chain experience in a hospital, clinic, or other health care setting. 
•    3-4 years of 340B Program Experience at a DSH Hospital
•    Exceptional Microsoft applications knowledge, proficient in math, creative problem solving, pharmacy calculations, and use of excel formulas.
•    Experience with analyzing and reporting data in order to identify outliers, issues, trends, or exceptions to drive improvement of results and find solutions.

•    Exceptional knowledge of 340B program regulatory and billing/coding compliance

Competencies:

• Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.

• Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

• Independence of Action: Ability to set goals and determine how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.

• Written Communication: Ability to read and write in English to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.

• Oral Communication: Ability to understand spoken English to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.

• 340B Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

• Pharmacy Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

• Teamwork: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.

• Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Social/Environmental Requirements:

1.    Work requires close attention to tasks to ensure accuracy. Intermittent breaks during the workday do not compromise the work.
2.    Work routine is consistent, but employee needs to be able to use good judgment to respond to events as needed
3.    Potential exposure to infectious diseases and/or airborne pathogens
Health Care Status: HCW 3: Potential for regular provision of service in a patient care area. Examples: Unit coordinators, lead coordinator/supervisor, patient liaison, nutrition services, environmental services, registrars, information desks, security, etc - Health Care Worker Status may vary by department

Sensory Requirements:
•    Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity > 20 feet, Conversation, Monitoring Equipment, Telephone, Background Noise.
 

Physical Requirements:
•    Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
This job requires constant sitting, Keyboard use, Endurance-working up to 3-4 hours without a break, frequent walking, standing, Reaching above shoulder height, Reaching-below shoulder height, Lifting and carrying items weighing up to
 

Pay Range:

$75,000.00 USD - $105,000.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. 

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled