As General Manager, you will lead club operations, drive sales, enhance customer experiences, manage staffing, and oversee financial performance at a fitness club.
Job Title: General Manager
Reporting to: Head of Operations
Location: London on site - Recruiting for Euston and South Bank
Join the 1Rebel Team as a Club General Manager in Central London
Are you a seasoned leader in the Health & Fitness industry? We are on the lookout for an experienced General Manager to lead operations at one of our award-winning clubs in the heart of London. The ideal candidate will be entrepreneurial, sales-driven, with a strong focus on delivering exceptional experiences for customers. If you're passionate about fitness, a proven track record in sales and leadership and the ability to innovate in a competitive market, we want to hear from you.
The Role
Customers & Experience
- Craft and cultivate an unparalleled experience for our Rebels, setting the gold standard for customer service and creating a buzzing atmosphere that keeps them coming back for more
- Build a vibrant community within your club, where every member feels welcomed, supported, and inspired to crush their fitness goals
People & Leadership
- Cultivate the 1Rebel culture within your team; recruiting, training, and managing Front of House and Cleaning team members
- Inspire and motivate your team to deliver exceptional service and support their growth within 1Rebel
- Efficiently and flexibly manage the club's rota, ensuring optimal staffing levels and controlling cost.
Club Financial Performance
- Collaborate with the finance team to achieve attendance and revenue targets, and manage expenses effectively
- Oversee the smoothie bar operation, working closely with the Head of Bar to maximize sales and ensure operational excellence
- Manage retail inventory, optimizing merchandising and ensuring accurate stock control
- Monitor club attendance, identifying opportunities to optimise the class schedule and drive attendance growth
Requirements
- Strong communication skills and a collaborative, team-first mindset
- Proven ability to drive sales and achieve revenue targets
- Passion for health and wellness
- 3+ years of experience in the health and fitness industry, with at least 1 year in a management role beneficial
Benefits
- Competitive Industry Salary + Performance-Based Bonus Scheme
- Free fitness classes
- Employee Friends & Family discount
- Cycle to Work Scheme
- Work Phone & Laptop provided
- Maternity Scheme
- Regular social & team-building events
1Rebel London, England Office
63 St Mary Axe, London, United Kingdom, EC3A 8AA
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