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Experience Design Director
About R/GAR/GA is an independent creative innovation company built for the intelligence age. We harness the power of design and technology to create more valuable experiences for people and brands.
From reimagining interfaces with AI to launching entirely new platforms and services, we help organisations adapt to what’s next and shape what comes after. Our teams combine craft, curiosity and technology to deliver work that drives both business and human impact.
At R/GA, we don’t just respond to change — we help shape it.
The Role
This is a client-facing leadership role for an Experience Design Director who excels in the art of presentation, acting as the spokesperson for a key client in senior forums. You’ll be the face of our research and design vision, representing both R/GA and our client in C-level presentations, and leading how we communicate insight, influence decisions, and inspire stakeholders across Europe.
As an Experience Design Director with a focus on presentations, your role is to craft and deliver compelling narratives that bring complex data & analytics to life. You'll partner with internal teams to shape the story and present it with clarity and confidence.
This is not a behind-the-scenes role. You’ll be the person leading the presentations.
On any given day you might be
- Lead heuristic evaluations and experience design presentations for prospective clients
- Translate research and best practices into clear, actionable design critiques and strategic recommendations
- Present to executive-level stakeholders with confidence, clarity, and business fluency
- Lead experience design across complex, multi-platform products and services
You’d be the right fit if you
- Are comfortable traveling across Europe to present in person at critical milestones
- Are a confident and charismatic presenter with a passion for storytelling
- Can communicate complex experience design thinking to non-design audiences with ease
- Thrive in high-pressure environments and know how to command a room
- Are experienced in creating and delivering C-level presentations that influence outcomes
- Confident independently working with clients
- Have a proven ability to guide the design vision of a project from start to finish
- Understand how to create experiences that deliver both human impact and business value
- Think beyond screens considering how digital, physical and multimodal touchpoints come together in a cohesive experience
- Balance big-picture thinking with exceptional attention to detail
You bring
- 7+ years of experience in UX, product, service or interaction design, with at least 2 years in a senior or leadership role
- Proven presentation and storytelling skills, especially with executive-level stakeholders
- A working knowledge of UX heuristics, e-commerce best practices, and digital performance levers
- A detail-oriented mindset and the ability to work independently in high-stakes environments
- Willingness to travel for key client engagements and workshops
- A portfolio that demonstrates strategic thinking, creative excellence and real-world impact
- Strong facilitation and presentation skills both in-person and remotely
- Fluency in English, with French or other European languages considered a plus
Diversity
Everyone is welcome at R/GA, and we are committed to empowering our talent to bring their authentic self to work. If you have any requests or requirements to support you throughout the interview process, please let us know.
