Jobs at Cisco ThousandEyes

Build and operate AI-powered developer tools, agentic workflows, backend services, APIs, and integrations with engineering platforms. The role involves applying software engineering practices to AI evaluation, testing, monitoring, and feedback loops; collaborating with developers; evolving platform architecture; and improving engineering processes and documentation.

Designs, deploys, and operates highly available, secure, multi-region cloud platforms. Responsibilities include managing AWS and Kubernetes services, automating production operations, improving reliability and scalability, participating in 24x7 incident response, and developing tooling for deployment, testing, failure recovery, and platform security. The role collaborates with application engineering teams and requires Linux administration, Python or Go development, container security, and CI/CD automation experience.

Lead the design, development, and operation of large-scale distributed software systems for Cisco ThousandEyes. Partner with product and engineering leaders to integrate technologies across Cisco wireless and security portfolios, develop AI-powered diagnosis and remediation capabilities, improve developer productivity, and mentor engineers. Collaborate cross-functionally to deliver internet-scale products using production-grade software engineering practices.

Manage and grow an Endpoint engineering team to build and scale backend infrastructure that ingests, aggregates, and stores agent-collected telemetry. Collaborate with product and cross-functional teams to deliver assurance use cases, drive data processing and availability at scale, and support engineers' career development.

Design, operate, and scale large distributed systems for telemetry processing. Build automation, use AI tooling to reduce toil, ensure availability and disaster recovery, participate in on-call incident response, troubleshoot production AWS/Kubernetes environments, and collaborate with application teams to meet SLOs/SLAs.