Search the 6 jobs at Smartsheet

As a Senior Value Strategist at Smartsheet, you will drive customer success and revenue growth by leading GTM projects, developing value management offerings, and creating insights from usage patterns. Collaborating across teams, you'll execute strategies for customer retention and present findings to executives, ensuring alignment between customer strategy and company goals.

The Sr. Revenue Operations Analyst at Smartsheet will collaborate with senior leadership to analyze data, develop insights, and contribute to strategic decision-making. Key responsibilities include managing EMEA's Regional Scorecard, leading data analysis projects, and mentoring junior analysts, all aimed at improving sales performance and operational efficiency.

The Account Executive for Mid Market Nordics is responsible for managing a sales pipeline, achieving sales quotas, sourcing opportunities within existing accounts, and working closely with Customer Success and marketing initiatives. The role includes in-person customer visits and requires strong sales experience in the SaaS sector, particularly within the Nordic region.

As a Sr Implementation Specialist at Smartsheet, you will enhance customer satisfaction by implementing packaged solutions from the Services Catalog, advising on best practices, and recommending scalable solutions. Your goal is to improve customer experiences and drive higher adoption and retention rates.

As a Tier 2 Escalation Specialist at Smartsheet, you will be responsible for addressing complex technical issues, troubleshooting via documentation and log analysis, collaborating with colleagues to resolve customer challenges, and managing communication through various channels to ensure customer satisfaction.

The Accounts Receivable Coordinator is responsible for managing cash collections and resolving billing inquiries for Smartsheet's EMEA managed region. This role involves working with customers and partners, focusing on improving cash collections and addressing payment issues, contributing to process improvements, and handling a high volume of queries with a commitment to high-quality customer service.