Jobs at Serval

Own the full enterprise B2B SaaS sales cycle, from prospecting and stakeholder mapping through close and expansion. Build relationships with IT, Security, and Operations executives; manage complex buying committees; deliver AI automation demos and ROI cases; develop account plans and enterprise sales playbooks; and collaborate with founders, product, and engineering. Represent the company at industry events and executive briefings, with travel typically once per quarter.

Own the full B2B SaaS sales cycle for mid-market IT and Security accounts, from outbound prospecting through close. Responsibilities include pipeline generation, consultative technical demos, multi-stakeholder deal management, forecasting, customer discovery, and cross-functional collaboration. The role also contributes to go-to-market playbooks, messaging, ICP definition, and sales collateral while representing the company at customer meetings and industry events.

Own the full B2B SaaS sales cycle for mid-market IT and Security accounts, from outbound prospecting through close. Build pipeline, manage complex multi-stakeholder deals, deliver technical demos, forecast accurately, and collaborate with product, marketing, engineering, and founders to refine go-to-market strategy and messaging. The role is based five days per week at the San Francisco headquarters with quarterly travel.

Own strategic enterprise sales opportunities from prospecting through expansion. Build relationships with senior IT, Security, and Operations leaders; manage complex buying committees and consultative sales cycles; deliver demos and ROI-driven business cases; collaborate with founders, product, and engineering; create enterprise sales playbooks; and represent Serval at events and customer briefings.

Own customer deployments from pilot through production, building AI agents, configuring integrations, advising AI adoption strategy, and leading migrations. Troubleshoot production code, APIs, database state, and infrastructure in customer-facing environments. Partner with Engineering, Sales, and Marketing to convert customer insights into product improvements and scalable go-to-market processes.

Own post-deployment customer outcomes: troubleshoot production issues, drive adoption, renewals and expansion, build scalable support tooling and automation, ship code fixes/features, run trainings and documentation to make customers self-sufficient.