Search the 8 jobs at OpenTable

The Account Manager, Enterprise at OpenTable will manage relationships with key restaurant groups, ensuring client satisfaction and retention. Responsibilities include delivering product presentations, resolving issues, providing operational data, and gathering client feedback for product improvements. The role requires travel and a strong passion for the restaurant industry.

The Customer Support Specialist will provide support to customers, addressing complex questions about OpenTable products, ensuring high-quality service while accurately logging interactions in the CRM system. The role involves communicating via calls, emails, chats, and other contact methods, focusing on customer satisfaction and maintaining strong relationships with clients.

As a Customer Support Representative, you will manage customer inquiries via calls, emails, and chat, providing outstanding service and resolving issues effectively. You'll log all interactions in Salesforce and help foster relationships with a diverse customer base while receiving support from the team.

Support Representative responsible for providing excellent customer service, answering questions about products, and logging interactions in the CRM. The role requires a strong passion for helping people and the ability to engage effectively with a diverse customer base, primarily in North America.

As a Customer Support Representative, you will provide assistance to customers by answering inquiries via phone, email, and chat. You'll ensure excellent service, resolve customer issues, log interactions in Salesforce, and adapt to a diverse customer base. A passion for helping others and some technical knowledge will be beneficial.

The Senior/Staff Technical Program Manager will lead technical project planning, development, and execution, ensuring alignment across product and engineering teams. Responsibilities include managing risks, setting objectives, and developing strategic roadmaps while mentoring junior team members and advocating for engineering excellence.

The Principal Technical Program Manager will oversee technical projects across product and engineering, manage risks, and foster collaboration. This role includes establishing program plans, leading teams, and mentoring junior TPMs to ensure alignment and strategic goal achievement.

The Analyst, Revenue Strategy & Operations will support various sales and services initiatives by analyzing large data sets to identify trends and deliver insights. This role involves cross-functional collaboration with departments, building financial models, managing data in Salesforce, and preparing reports for different audiences. Strong data analysis skills and experience with tools like Excel and Google Sheets are essential.