Jobs at Moonpig

Develop and evaluate machine learning models for recommendations, personalization, customer modeling, and predictive analytics. Engineer features, analyze experiments, communicate results, and collaborate with Product, Engineering, MLOps, Commercial, and Marketing. Contribute to production ML workflows, including deployment, monitoring, testing, reproducibility, and model improvement. Use Python, SQL, AWS, Git, and analytics tooling while applying responsible AI and data-quality practices.

Lead the Reminders engineering team, jointly shaping product direction with Product and Design while contributing technically. Coach and develop engineers, oversee hiring and delivery, promote testing, CI/CD, observability, reliability, and production ownership. Manage engineering priorities, risks, dependencies, technical debt, and stakeholder communication while fostering an inclusive, high-performing culture. The role requires hands-on involvement across full-stack, cloud, architecture, and operational work.

Manage and grow an existing portfolio of experience partners across Buyagift and Red Letter Days. Drive revenue, margin, product quality, availability, campaign participation and partner engagement through data-led growth plans, relationship management and commercial negotiations. Monitor performance metrics, identify opportunities, coordinate launches and promotions, and collaborate with marketing, trading, operations, finance and customer teams. Support scalable partner communications, reporting and process improvements.

Own the full acquisition cycle for new experience partners across the UK, from research and outreach through pitching, negotiation, contract signature, and onboarding handoff. Build and manage a qualified B2B pipeline, negotiate commercially sound agreements, assess partner fit, and develop relationships across hospitality, leisure, travel, wellness, tourism, and entertainment. Collaborate with category, buying, onboarding, and commercial teams while sharing market insights and attending relevant industry events.

Own the commercial strategy and performance of assigned experience categories, driving sales, margin, range, and partner growth. Responsibilities include analyzing market and customer data, negotiating partner terms, launching products, planning seasonal campaigns, optimizing merchandising and conversion, leading business reviews, and managing a direct report. The role collaborates with Marketing, Product, and Trading teams and deputizes for the Head of Partner Growth when required.

Leads Group Finance across IFRS external reporting, statutory accounts, audit, technical accounting, consolidation, budgeting, forecasting, tax, treasury, sustainability reporting, governance, controls, risk, internal audit, and finance transformation. Presents to executives, the Audit Committee, and Board; manages auditors and advisors; oversees finance systems strategy and data quality; and develops a senior multidisciplinary finance team.

Lead the analytics engineering team to enhance data insights for business growth, employing innovative solutions and driving project execution.

Lead procurement strategy across operations, warehouse, logistics, marketing, and other strategic categories. Own sourcing initiatives, RFPs, tenders, supplier negotiations, contract renewals, and Supplier Relationship Management. Partner with senior stakeholders, drive change and process improvement, consolidate spend, reduce costs, and ensure governance, compliance, risk management, and business continuity.

Lead end-to-end integrated marketing campaigns from insight and planning through creative development, execution and performance optimisation across ATL, CRM, social, PR and partnerships. Write creative briefs, manage cross-functional delivery, support acquisition and retention goals, run test-and-learn, track performance, and generate post-campaign insights to improve future activity.

Own P&L and balance sheet areas, support month-end close, produce management reporting, partner with FP&A and stakeholders, maintain financial controls and audit readiness, and improve processes to drive efficiencies.

Lead and scale the People Operations function to deliver efficient, compliant, and user-friendly HR services globally. Manage payroll, onboarding/offboarding, data governance, policy, compensation and benefits, international mobility, HR systems, and a team of coordinators while partnering with Finance, Legal, Tech and People teams to improve controls, automation, and reporting.