Jobs at Moonpig

Lead paid search, shopping, and app marketing across the UK, Ireland, and Netherlands. Manage budgets, forecasts, campaign optimisation, testing roadmaps, KPI reporting, and data-driven recommendations. Line-manage three PPC executives, oversee finance and creative processes, evaluate platform developments, and collaborate across performance marketing channels. Coach the team, improve operational efficiency, and communicate performance and priorities to senior stakeholders.

Own category strategy and performance across gift experiences, driving sales, margin, range growth, and partner development. Lead negotiations, seasonal planning, trading analysis, merchandising, and new experience launches. Manage three direct reports, establish objectives, coach performance, and collaborate with acquisition, marketing, product, and trading teams. Use customer insights, market trends, Excel, and commercial reporting to identify opportunities and improve category results.

Own new partner acquisition from prospecting through contract signature, managing complex B2B deals and negotiating commercial terms. Build partnerships that expand customer choice and drive sustainable growth. Use CRM data, Excel, market insight, and pipeline discipline to prioritize opportunities. Collaborate with Category, Commercial, Legal, and Onboarding teams to launch partners successfully. The role may include line-managing two Business Development Managers, coaching team members, and overseeing strategic deals.

Own category strategy and performance across gift experiences, driving sales, margin, range growth, partner acquisition, and customer value. Manage partner relationships and negotiate pricing, commissions, and exclusivity. Lead seasonal trading, launches, campaigns, commercial analysis, and merchandising improvements. Line-manage and develop an Account Manager while collaborating with Partner Acquisition, Marketing, Product, and Trading teams. Identify supply gaps, test new propositions, and deliver category growth through commercial insight and prioritisation.

Leads Group-wide budgeting, forecasting, long-range planning, staff cost and operating expense management, financial analysis, and Investor Relations materials. Partners with the CFO, FP&A Director, senior leaders, and People teams to communicate performance, challenge assumptions, and support strategic decisions. Oversees Board papers, investor presentations, financial storytelling, planning systems improvements, and FP&A process development while managing a Senior FP&A Analyst.

Own the CRM growth strategy, including customer reactivation, win-back journeys, seasonal and reminder programs, SMS, and emerging channels. Lead segmentation, personalization, testing, predictive targeting, and campaign optimization to improve engagement, retention, and customer lifetime value. Partner with Analytics, Data Science, Product, Marketing, and Commercial teams to measure performance, develop business cases, and deliver incremental growth through data-driven lifecycle marketing initiatives.

Design and deliver scalable search and customer-facing features using OpenSearch, AWS, React, GraphQL, and modern backend technologies. Maintain AWS infrastructure, develop clean and tested code, support service integrations, and collaborate on AI/ML-driven capabilities. The role includes technical mentoring, engineering leadership, system design, cross-functional collaboration, and championing best practices across the organization.

Leads technology strategy and transformation for Moonpig’s Experiences business. Oversees architecture, platform modernisation, data capabilities, partner ecosystems, and customer journeys across marketplace operations. Partners with senior executives to align technology investment with commercial outcomes, leads engineering and data teams, and develops technology leadership capability. The role includes assessing replatforming opportunities, shaping application and data architecture, and guiding cross-functional squads through large-scale transformation.

Lead product analytics and experimentation across digital products and e-commerce. Analyze customer behavior using funnels, journeys, cohorts, segmentation, and retention; define and govern product metrics; validate tracking and data quality; guide experimentation; and translate findings into product recommendations. Partner with Product, Data, and Engineering teams to improve evidence-based decision-making and build repeatable analytical frameworks, documentation, and team capabilities.