Jobs at Monotype

Own and grow enterprise client accounts through retention, renewals, upselling, cross-selling, and consultative selling. Develop account plans, lead strategic client conversations, negotiate expansions, maintain CRM forecasts, and collaborate with marketing, product, and support teams. Build trusted relationships with senior decision-makers, identify growth opportunities, monitor market trends, and communicate customer insights internally. The role requires 4–7 years of account management or sales experience in SaaS, digital media, or technology, with up to 25% domestic travel.

Own and grow enterprise client accounts across EMEA by driving retention, adoption, renewals, upsells, and cross-sells. Develop strategic account plans, lead consultative negotiations, maintain CRM forecasting, and identify revenue opportunities. Partner with marketing, product, and support teams while representing customer needs internally. The role requires fluent English and Spanish, strong sales and account-management experience in SaaS, digital media, or technology, and up to 25% domestic travel.

Acquire and expand enterprise customers across EMEA by managing the full sales cycle, developing territory strategies, building executive relationships, closing complex deals, negotiating contracts, and exceeding revenue quotas. The role requires consultative selling, CRM pipeline management, cross-functional collaboration, industry event participation, and fluency in English and French. Travel of up to 25% annually is required.

Manage enterprise customer renewals across assigned territories, including account planning, strategic negotiations, upselling, cross-selling, contract compliance, CRM maintenance, and executive value-based selling. Build trusted client relationships, communicate ROI, and collaborate with marketing, finance, sales, technical support, procurement, legal, and other stakeholders to achieve renewal and sales goals.

The Client Engagement Manager oversees post-sales delivery, aligns with client expectations, drives commercial outcomes, and identifies growth opportunities, supporting account management and client relationships.