Merkle Science
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As a Customer Success Manager at Merkle Science, you will be the primary point of contact for clients, build long-term relationships, advocate for customer requirements, ensure timely delivery of solutions, track key metrics, and enhance client satisfaction. You should have at least 4+ years of account management experience, be proficient in English, possess strong sales track record, and have excellent relationship management skills.
Establish Merkle Science as a thought leader in the US market, work with sales team on core value proposition, lead US market expansion strategy, create sales tools and content, collaborate with cross-functional teams, and manage team of designers and marketers.
Collaborate with account executives to align event marketing strategy with account plans. Plan, execute, and track all aspects of event presence globally to maximize lead generation and pipeline growth. Define marketing objectives, metrics, and conduct post-event evaluations to inform decision-making. Manage event marketing budgets, build vendor relationships, and ensure alignment with overall business strategy.
The Public Sector Account Executive at Merkle Science will be responsible for leading strategic expansion into the public sector across EMEA, conducting sales analysis, developing client-centric solutions, maintaining sales databases, and generating leads through various outreach methods, including networking and attending industry events.
As an Account Executive at Merkle Science, you will drive revenue growth by identifying new clients and engaging with them to understand their compliance needs. Responsibilities include preparing proposals, negotiating contracts, managing key accounts, and achieving sales quotas in compliance products for blockchain companies and financial institutions.