Jobs at Mears Group

The General Operative will handle practical tasks including maintenance, installations, repairs, and customer service while ensuring high safety and quality standards. This role promotes teamwork and effective communication within the Repairs and Maintenance team.

Support delivery of refurbishment and planned maintenance works, ensuring safety, quality, schedule and budget adherence. Assist site manager with subcontractor management, H&S compliance, inspections, programming, resident liaison and evidence collection to meet contractual KPIs.

Schedule and allocate repairs work to operatives and subcontractors, monitor and update jobs daily, manage tenant and client communications (including damp/mould cases), support IT/PDA usage and coding, assist reporting and KPI monitoring, prioritise urgent repairs, maintain records for compliance, and support continuous service improvements and cover for other planners.

Support the Commercial & General Manager with commercial control, pricing quality checks, sub-contractor liaison, cost and overhead monitoring, job coding advice, and ensuring accurate invoicing and strong customer service while maintaining health, safety and contractual standards.

The Customer Success Co-ordinator role involves providing exceptional customer support, managing queries, and fostering relationships with clients and communities while meeting service targets.

Schedule operatives and subcontractors, monitor and update repair jobs, support job-management IT and PDA use, communicate with residents and teams, prioritise urgent work, maintain records, assist reporting, and provide administrative support to ensure timely, compliant repairs delivery.

Schedule operatives and subcontractors, monitor and update repair jobs, support use of job management IT and PDAs, communicate with residents and contractors, assist reporting, prioritise urgent works, maintain records, and provide administrative support to ensure timely, compliant repairs.

Schedule and book high volumes of responsive repair requests, manage operatives' diaries for a geographic area, respond to emergency/urgent repairs within service levels, liaise with operatives and supervisors, support colleagues with queries, and deliver professional, customer-focused service.

Provide frontline customer and client support, manage and schedule repair jobs, monitor operative diaries, escalate delays to planners, and ensure repair queries are actioned within 48 hours to maintain efficient operations and resident satisfaction.

Handle and investigate frontline complaints for social housing clients, deliver professional customer-facing support, liaise with residents and contractors, escalate safeguarding concerns, gather resident feedback, support customer engagement and social value initiatives, and maintain accurate records to improve service delivery.

Join a team as a Plasterer to perform repairs and finishes in occupied homes, ensuring high quality and customer satisfaction.

The Administrator will provide administrative support, maintain office resources, ensure efficient service delivery, and communicate with various stakeholders.

The Electrical Qualified Supervisor manages electrical projects, ensuring compliance with regulations and quality standards while supervising a team, scheduling jobs, and maintaining client relations.

The Plasterer will perform plastering repairs in occupied properties, ensuring high-quality finishes and compliance with health and safety standards, while providing excellent customer service.

Work on social-housing refurbishment projects supporting skilled trades: site prep, waste removal, material handling, minor repairs, working at heights, ensuring health & safety, customer care and timely delivery.

Carry out domestic plastering repairs and finishes in occupied social housing, including patch repairs, full skims, ceiling works, and making good after other trades. Work independently across properties, record job details, maintain health and safety, provide excellent customer service, and participate in an out-of-hours emergency rota when required.

The role involves supervising tradespeople, conducting inspections, ensuring compliance with standards, and managing repairs for void properties.

Lead and manage a planning team to schedule and optimise repairs and maintenance for social housing. Monitor KPIs, handle escalations, coordinate with operatives and supervisors, drive continuous improvement, and ensure repair work meets service standards and tenant satisfaction.

Join our team as a Plasterer, responsible for delivering high-quality plastering repairs in occupied social housing. Must have proven experience and a UK driving license. Maintain professionalism and safety standards while completing various plastering tasks.

The Electrical Qualified Supervisor oversees electrical works, ensuring compliance with standards, managing a team, and maintaining project timelines and quality.