Jobs at Mears Group

Manages end-to-end responsive repairs contracts across occupied social housing, ensuring contractual performance, budgets, timelines, health and safety, quality, KPIs, and service standards. Leads four supervisors, handles client and resident complaints, produces performance reports, and supports operational teams in delivering efficient, high-quality outcomes.

Oversee electrical works across planned and reactive housing maintenance contracts. Supervise operatives and subcontractors, schedule jobs, monitor site progress, ensure legislative, safety, quality, and certification compliance, and provide technical advice. The role also includes operational reporting, client meetings, employee coaching, asset and equipment management, customer satisfaction, emergency callouts, and support for out-of-hours services.

Supervise planned, cyclical, and responsive building repairs across tenanted properties. Coordinate tradespeople and subcontractors, conduct property and work-at-height inspections, monitor quality, safety, productivity, resources, and contract profitability, and ensure compliance with regulations. Record work and prepare reports using PDA systems and Excel, conduct site visits, resolve customer issues, and support timely, high-quality service delivery.

Supports the General Manager with commercial control, cost management, compliance, reporting, purchasing, invoicing, and work-order billing across housing property contracts. The role also manages Commercial Assistants, coordinates client and service-user communications, supports local administrative operations, and maintains accurate records, company assets, health and safety, and customer service standards.

Join a team as a Plasterer to perform repairs and finishes in occupied homes, ensuring high quality and customer satisfaction.

The Electrical Qualified Supervisor manages electrical projects, ensuring compliance with regulations and quality standards while supervising a team, scheduling jobs, and maintaining client relations.

The Plasterer will perform plastering repairs in occupied properties, ensuring high-quality finishes and compliance with health and safety standards, while providing excellent customer service.

Lead and supervise delivery of planned and reactive maintenance across occupied social housing properties. Manage operatives, schedules, health & safety compliance (COSHH), quality inspections, resident communications, resource allocation, procurement, and performance reporting. Support training, HR processes, budget control, and act as client contact to ensure safe, efficient, and customer-focused service delivery.

Handle and investigate frontline complaints for social housing clients, deliver professional customer-facing support, liaise with residents and contractors, escalate safeguarding concerns, gather resident feedback, support customer engagement and social value initiatives, and maintain accurate records to improve service delivery.

The General Operative will handle practical tasks including maintenance, installations, repairs, and customer service while ensuring high safety and quality standards. This role promotes teamwork and effective communication within the Repairs and Maintenance team.

Schedule and book high volumes of responsive repair requests, manage operatives' diaries for a geographic area, respond to emergency/urgent repairs within service levels, liaise with operatives and supervisors, support colleagues with queries, and deliver professional, customer-focused service.