Jobs at Learning Pool

Create distinctive visual content for Confirm’s corporate marketing, including digital campaigns, social media, reports, events, research launches, customer stories, and brand initiatives. Develop concepts from brief to execution, adapt content across channels, create repeatable creative formats, and apply visual storytelling to complex ideas and data. Collaborate with marketing and non-design stakeholders, respond to feedback, manage shifting priorities, and use AI and emerging creative tools to improve in-house production.

Own and scale Confirm’s conversion rate optimization program across its website. The role involves building A/B and multivariate testing roadmaps, optimizing web journeys and forms, implementing personalization, analyzing GA4 and Hotjar data, managing HubSpot workflows, reporting conversion and pipeline metrics, and coordinating with marketing teams, website developers, vendors, and user-testing platforms.

Creates high-impact B2B content across research reports, thought leadership, customer stories, executive content, SEO and AI-optimized articles, campaigns, events, social, podcasts, and video. Partners with marketing, subject-matter experts, customers, sales, product, and senior leaders to uncover stories, strengthen brand authority, improve search visibility, and support demand and growth. The role requires exceptional writing, editing, interviewing, storytelling, editorial judgment, commercial awareness, and proactive creative thinking.

Lead a zero-to-one AI learning product from market discovery through product-market fit, adoption, and maturity. Engage clients, demonstrate AI capabilities, shape product strategy, enable revenue teams, and represent the product externally. Apply learning theory and customer insights to guide feature priorities, partner with design on UX, and maintain practical expertise in LLMs, agents, multimodal AI, and responsible product decisions.

Owns reporting and analysis for customer retention, renewals, expansion, churn risk, and installed-base performance. Builds customer health dashboards, defines retention KPIs, analyzes cohorts and unit economics, designs retention experiments, administers compensation plans, and supports forecasting. Partners with Customer Success, Account Management, commercial leadership, analytics engineering, and GTM engineering to improve data quality, identify cross-sell opportunities, and provide actionable recommendations.

Owns end-to-end new business funnel reporting, marketing performance analysis, attribution, demand KPIs, lead scoring, experimentation, and sales compensation administration. Partners with Marketing, Sales, SDR, Customer Success, and analytics teams to explain performance changes, improve funnel efficiency, support forecasting, and guide commercial decisions. Requires strong CRM, marketing automation, digital analytics, BI, spreadsheet, and commercial analysis skills.