Jobs at IFS

Leads end-to-end enterprise AI Agent implementation programs from scoping through deployment and sustainment. Coordinates engineering, product, customer success, support, and customer stakeholders; manages technical onboarding, integrations, project plans, timelines, success metrics, and continuous improvement. Establishes repeatable deployment, monitoring, issue-resolution, documentation, and sustaining-engineering processes while translating technical requirements into actionable delivery plans and feeding customer insights into product roadmaps.

Lead and execute Nexus Black marketing campaigns to drive inbound and net-new demand across product lines. Build AI-first marketing workflows using Claude tools, manage HubSpot campaigns and CMS content, collaborate with product, sales, and regional teams, optimize performance via A/B testing and analytics, and manage budgets and vendors to deliver pipeline and revenue impact.

Lead the Internal Developer Platform vision and execution to improve developer experience: define golden paths, service templates, self-service scaffolding, CI/CD integration and observability. Drive adoption and metrics, integrate auth/IAM, partner with infra/SRE/product teams, mentor senior platform engineers, and influence platform architecture and standards across a large distributed engineering organisation.

Design, build, and operate enterprise-scale identity and access systems. Architect unified authorization (SpiceDB/ReBAC) and authentication (Curity/Keycloak) across platforms, implement OAuth/OIDC/SAML, build SDKs/APIs, operate SpiceDB on Postgres, and define IAM patterns, observability, and golden paths for product teams.

Build, operate and support the Internal Developer Platform (IDP) end-to-end: implement self-service workflows, scaffolders, service catalogue entries and CI/CD integration; integrate IDP with Kairos and Nexus; create developer documentation and enablement; resolve platform reliability and performance issues; contribute to platform standards and roadmap; provide platform support and enablement for product teams.

Embed with product and customer engineering teams to design, build, and ship production AI-powered platform solutions. Remove platform friction, implement event-driven architectures, build tooling and reference implementations for IDP adoption, and iterate on production-grade systems with monitoring and customer-facing delivery.

Owns resolution of strategic high-risk customer accounts across a global portfolio. Coordinates cross-functional stakeholders, leads risk reviews and escalations, tracks financial and commercial exposure, monitors retention and revenue risks, and delivers executive dashboards and governance reporting. The role also drives automation and workflow improvements while holding stakeholders accountable for timely issue resolution.

The Enterprise Sales Account Executive focuses on prospecting, qualifying, and closing new business, specifically within the Manufacturing industry, while developing strategies and maintaining customer relationships.

Work directly with enterprise customers to design, implement, and deploy production-ready AI agents using IFS Loops. Integrate with customer systems, tune agent behavior, troubleshoot deployments, iterate for performance and adoption, and document/handoff stable solutions to engineering or support teams.

Act as the customer's voice where AI meets operations: define and evaluate AI workflows, shape demos and pilots, support pre-sales, and maintain/expand customer relationships with domain expertise and evidence-backed results.

Own Copperleaf’s revenue operations function, including forecasting, pipeline management, demand generation, deal desk, Salesforce and sales technology, analytics, territory planning, capacity modeling, and sales compensation. Improve forecast accuracy, sales productivity, deal execution, and ARR growth by creating a predictable enterprise sales process. Lead AI adoption across go-to-market operations and present performance insights and risks to senior leadership.

Lead the design and delivery of scalable, secure enterprise software using Go, distributed systems, Domain-Driven Design, event-driven architecture, and cloud-native technologies. Build production AI-native applications incorporating LLMs, RAG, tool calling, and agentic workflows. Partner with Product and Design, solve complex customer problems, mentor engineers, lead technical initiatives, and promote engineering excellence, observability, testing, security, and operational readiness.

Establishes and improves PMO governance, standards, controls, reporting, and methodologies across the IT project portfolio. Produces dashboards, tracks milestones, budgets, resources, risks, issues, and dependencies, maintains portfolio roadmaps, conducts project health checks, and drives continuous improvement. Coordinates delivery teams and communicates portfolio insights to senior stakeholders.

Design and validate AI-driven ERP/EAM solutions by mapping detailed business processes to IFS capabilities (Loops, digital workers, agentic AI). Engage customers, product, engineering, and sales to identify opportunities, assess feasibility, and enable successful delivery and adoption of advanced ERP/EAM features.

Analyzes product portfolios to support prioritization, investment, sequencing, ROI, and strategy decisions. Builds predictive models, scenario analyses, self-service insights, AI agents, data products, and automated workflows to reduce operational friction across Product Management. Performs root-cause analysis, develops scalable processes and operating models, and enables teams to make better decisions independently. Partners with product leadership and engineering while driving adoption of AI-enabled ways of working.

Manages transfer pricing documentation across more than 35 jurisdictions, including Local Files, Master File support, compliance tracking, benchmarking, functional interviews, local entity reviews, and audit responses. Maintains the Aibidia platform, coordinates finance teams and external advisers, ensures documentation quality and deadlines, and supports transfer pricing policy, business change, and IPO-related projects.

Coordinate and maintain execution tracking, action logs, and governance cadence across Partner Operations. Publish structured operational communications across M365, Viva, Outlook, Teams and Partner Connect. Ensure Asana is the system of record, drive stakeholder follow-up, use AI to summarise updates and improve workflows, and support governance forums to provide decision-ready updates and enforce operational discipline.

Lead global AI-first demand generation: build strategy, run account-based outbound and intent-driven campaigns, coach and enable field teams, optimize pipeline and processes, and use data/AI tools to drive measurable pipeline growth across asset-intensive industries.

Lead global go-to-market strategy for the IFS Sustainability portfolio: create repeatable GTM motions, develop sales plays, drive pipeline growth, support strategic deals, align Sales/Marketing/Product/Customer Success/Partners, and measure commercial performance to increase adoption and win rates.

Own and execute global go-to-market strategy for the Optimisation portfolio (PSO, MSO, WISE). Define proposition, build sales plays, drive pipeline generation and strategic deal support, and align Product, Sales, Marketing, Customer Success and Partners to grow revenue and adoption.