hyperexponential Offices

Lead end-to-end customer projects for an AI-powered insurance SaaS platform: manage timelines, stakeholders, risks, and delivery to bring pricing models and integrations live. Act as primary customer contact, translate needs to Model Development and Engineering, maintain project artefacts and governance, apply AI/automation to improve delivery, and help scale consistent, repeatable processes across the delivery function.

Lead the technical direction for an AI-first platform: define architecture, standards, and roadmaps; drive platform adoption, security, reliability, and operational excellence; embed AI/automation patterns; influence senior stakeholders; and develop senior engineers to multiply organisational effectiveness.

Deliver live and online technical training and workshops for clients and partners; build and maintain course content, video tutorials, and certification assessments; translate product features into usable learning materials; support partner enablement and maintain course health and documentation.