Search the 13 jobs at Freshworks

Drive outbound sales development strategy, collaborate with teams, train and motivate the Business Development UKI team, qualify opportunities, manage inbound interactions, analyze team performance, work with marketing teams, and stay updated on industry trends.

Work as a Business Development Representative at Freshworks in London, managing outbound interactions with prospective customers to raise interest, qualify leads, and connect with sales teams. Develop and manage lead pipelines, execute campaigns, and advocate for the company's brand and customer service. Qualifications include a Bachelor's or Master's degree, sales or business development experience, fast learner with excellent communication skills, UK market experience, and native English proficiency. Benefits include company-funded insurances and pension scheme.

Seeking a highly skilled Principal / Enterprise IT Project Manager to oversee the end-to-end delivery of SaaS solutions to enterprise clients within a SaaS Professional Services business unit. Responsibilities include project planning, stakeholder management, quality assurance, and change management. Requires minimum 8 years of SaaS project management experience and fluency in English.

As a Senior Value Solution Engineer at Freshworks, you will conduct value discovery sessions, create analytical models, collaborate with sales teams, and measure key metrics to establish trends. Join a dynamic team in a fast-paced work environment focused on delivering quantifiable business value.

As Sr Manager, GTM Tooling, responsible for driving tooling strategy to enhance sales processes, measuring ROI & impact, and collaborating cross-functionally. Requires deep understanding of GTM tech trends and experience in tool implementation. Dynamic leader passionate about driving innovation in lead engagement technology.

Lead Customer Success Manager responsible for ensuring top-tier customers are successful in adopting Freshworks products, acting as a strategic advisor to enterprise accounts, collaborating with key stakeholders, developing account plans, preparing for successful renewals, building relationships, educating on product adoption, managing risks, creating customer advocates, and collaborating with internal stakeholders.

Lead the customer success efforts by owning customer relationships, developing account plans, identifying expansion opportunities, providing seamless support, and advocating for customer satisfaction and product adoption.

Project Manager role focused on driving communications on revenue enablement programs, coordinating between teams, supporting content launches, and ensuring seamless operation of training resources. Requires strong organizational skills, tech-savviness, and ability to manage multiple priorities in a fast-paced environment. Must be based in London, UK with 3 days per week in the office. Prior project management experience and certification preferred.

Manage and expand strategic partnerships in the Benelux region, focusing on revenue growth and high-value opportunities in the EX/CX space. Mentor and inspire a team, collaborate with business heads, and drive partner program enhancements for maximum engagement and revenue generation.

Draft, review, analyze, and negotiate various commercial contracts including cloud and software licensing agreements. Provide training on legal topics to sales teams and contribute to legal and sales process improvement. Partner with business units to achieve company objectives through proactive legal support.

The Director of Product Management - Outbound at Freshworks is responsible for driving alignment across various departments to deliver solutions for customers. This role involves building product vision, thought leadership, go-to-market strategy, and executing activities to enhance business performance and customer satisfaction. Success is measured by improving product quality, increasing sales efficiency, and enabling customer success.

The Customer Success Enablement Lead is responsible for developing and delivering customer success training programs to empower customer success teams. They collaborate with stakeholders, track impact metrics, and optimize customer success processes. The ideal candidate has a strong track record in customer success enablement roles and excellent delivery skills.

Seeking a Senior IT Project Manager (Customer Engagement) to oversee the end-to-end delivery of SaaS solutions to enterprise clients. Responsible for project planning, stakeholder management, quality assurance, and change management. Requires 4 years of experience in managing enterprise-level SaaS projects and a Bachelor's degree in a related field.