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As a Customer Success Manager at finova, you will be responsible for supporting a strategy of service-centric excellence and ensuring customers are satisfied with the service they receive. This role requires travel to customer sites, client relationship management, and collaboration with different departments to maintain client sentiment. You will work closely with the Customer Success team and leverage client feedback to drive continuous improvement of service practices.
The Audit & Risk Lead at finova is responsible for ensuring compliance, security, and governance within the solutions offered to clients in Azure & AWS cloud-hosted estates. This role involves assessing and implementing compliance measures, auditing control sets, managing client audits, and working on control remediations and risk management.