Jobs at Fastly

Manage enterprise customer relationships across the UK, driving renewals, retention, expansion, product adoption, and revenue growth. Develop account strategies, conduct executive business reviews, map complex organizations, prevent churn, negotiate renewals, and identify cross-sell opportunities. Partner with Sales, Sales Engineering, and Marketing to communicate customer needs and influence the product roadmap. The role requires strong enterprise account management, technical literacy, executive communication, organization, and periodic travel across the UK and Europe.

Manage high-volume commercial contracts from intake through execution and close, supporting sales, vendor, and partner agreements. Collaborate with sales, revenue operations, deal strategy, and legal stakeholders; review and draft non-complex agreements using established playbooks; manage signature requests, escalations, documentation, and process improvements. The role requires proficiency with Salesforce, CLM platforms, AI-assisted negotiation tools, strong judgment, organization, communication, and 2–4 years of contract management experience.

Lead Fastly’s EMEA partner marketing strategy by building co-marketing programs with MSSPs, security VARs, distributors, and GSIs. Drive partner-sourced enterprise pipeline, launch regional demand-generation campaigns, demonstrate services revenue opportunities, localize global channel programs, and create scalable regional initiatives. The role requires close collaboration with sales and channel teams, strong EMEA market knowledge, cross-functional project management, and proactive ownership. It is based in London within a hybrid work model and may require travel.

Lead design, operation, and automation of Fastly's global edge network. Respond to and lead network incident resolution (BGP/anycast), build automation and monitoring, analyze traffic and performance, mentor teammates, and partner with engineering to improve network reliability and tooling.