Jobs at CreatorIQ

Own a portfolio of enterprise customers as a strategic advisor, driving platform adoption, value realization, retention, and customer health. Build relationships with users and executives, lead success planning and business reviews, identify risks and growth opportunities, and coordinate cross-functional teams. Use customer and performance data to measure outcomes and inform strategies. The role requires expertise in creator and influencer marketing, strong stakeholder management, structured customer engagements, and proficiency with customer success and productivity tools.

Leads Strategic Intelligence and Reporting & Data teams while owning strategic enterprise engagements from scoping through analysis and executive presentation. Establishes analytical quality standards, develops marketing measurement methodologies, coaches analysts, manages capacity and billability, productizes recurring services, and partners cross-functionally to shape customer strategy and product direction. Requires deep marketing science expertise, creator marketing knowledge, executive communication skills, and the ability to direct SQL, Python, and data pipeline work.

Own CreatorIQ’s messaging product, including inbox, composer, threads, templates, sending infrastructure, deliverability, and AI-driven automation. Lead discovery with creator marketing teams, translate workflows into requirements, partner with engineering on integrations and infrastructure, and define safe human-in-the-loop agent behavior. Shape brand voice capabilities and expand messaging across email, SMS, WhatsApp, and social direct messages while measuring product performance and iterating on shipped features.

Own SafeIQ’s brand safety and compliance product, including AI-powered content classification, human review workflows, regulatory requirements, licensing, privacy, APIs, and enterprise integrations. Partner with engineering, data science, legal, Trust & Safety, compliance, and go-to-market teams to define requirements, improve explainability and auditability, reduce review backlogs, and align product capabilities with customer and regulatory needs.